Manager, Systems Operations - #665139
Dalhousie University
Date: 1 week ago
City: Halifax, NS
Contract type: Full time
Position Details
Position Information
Position Title Manager, Systems Operations
Department/Unit Networks and Systems
Location Halifax, Nova Scotia, Canada
Posting Number S143-24
Employee Group DPMG
Position Type Regular, On-Going
Duration of Contract (if applicable)
Employment Type Full Time
Full-time Equivalency (FTE) 1
Salary $76,037 - $101,995 per annum
Classification ADM-07
Provisional Statement
This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
Information Technology Services ( ITS ) is dedicated to a constructive, team-orientated environment, gathering varied perspectives, sharing knowledge, and building effective partnerships that enable our partners to achieve their goals by advising, providing solutions, and delivering service excellence in alignment with the University’s mission and goals. Reporting to the Director, Systems Operations, the Manager plays a crucial role in designing and implementing robust, scalable, and secure systems and storage solutions. This position manages and mentors a team of systems and storage administrators responsible for implementation and reliable operation of core infrastructure systems.
Key Responsibilities
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. For more information, please visit www.dal.ca/hiringfordiversity .
Posting Detail Information
Number of Vacancies 1
Open Date 05/07/2024
Close Date 05/21/2024
Open Until Filled No
Special Instructions to Applicant
Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/16497
Position Information
Position Title Manager, Systems Operations
Department/Unit Networks and Systems
Location Halifax, Nova Scotia, Canada
Posting Number S143-24
Employee Group DPMG
Position Type Regular, On-Going
Duration of Contract (if applicable)
Employment Type Full Time
Full-time Equivalency (FTE) 1
Salary $76,037 - $101,995 per annum
Classification ADM-07
Provisional Statement
This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
Information Technology Services ( ITS ) is dedicated to a constructive, team-orientated environment, gathering varied perspectives, sharing knowledge, and building effective partnerships that enable our partners to achieve their goals by advising, providing solutions, and delivering service excellence in alignment with the University’s mission and goals. Reporting to the Director, Systems Operations, the Manager plays a crucial role in designing and implementing robust, scalable, and secure systems and storage solutions. This position manages and mentors a team of systems and storage administrators responsible for implementation and reliable operation of core infrastructure systems.
Key Responsibilities
- Lead the design and architecture of complex, enterprise-level systems and storage that align with strategic plans and standards.
- Oversee the implementation and operation of systems and storage solutions, ensuring optimal performance, availability, reliability, and security.
- Evaluate and recommend storage technologies, staying abreast of industry trends and advancements.
- Provide leadership and supervision of the systems operations team. Establish priorities and collaborate with technical team leads.
- Lead the troubleshooting and resolution of complex technical issues, coordinating with relevant teams and vendors.
- Conduct post-incident reviews and implement preventive measures to minimize future occurrences.
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
- Undergraduate degree in Computing Science or other information technology related field with five to seven years’ experience in system and storage architecture and operations (or an equivalent combination of training and experience).
- Supervisory or management experience in a large and complex environment.
- Demonstrated ability to maintain strong working relationships, to engage and influence stakeholders.
- Good understanding of relevant legislative and compliance requirements.
- Excellent written and interpersonal communication skills.
- Experience with Dell/ EMC Servers and Storage with VMWare virtualization, RedHat Enterprise Linux and Satellite, Ansible, Solaris, Puppet, C, PERL , PHP , MySQL, PostgresSQL, Nagios, Commvault Simpana, BIND DNS , SecurID
- Deep understanding of networking protocols
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:
- Respect & Inclusion
- Relationship Building
- Resource & Process Management
- Accountability for Performance & Results
- Change & Innovation
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. For more information, please visit www.dal.ca/hiringfordiversity .
Posting Detail Information
Number of Vacancies 1
Open Date 05/07/2024
Close Date 05/21/2024
Open Until Filled No
Special Instructions to Applicant
Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/16497
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