Technical Program Manager, Data (CAD)

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Lantern is seeking an experienced and strategic Technical Program Manager, Data (TPM). The TPM will manage Data Platform and Data Engineering programs, leading and driving complex, cross-functional projects and programs within the healthcare data domain. The ideal candidate possesses a proven deep proficiency in Agile and Scrum frameworks, along with a track record of delivering results in fast-paced, dynamic environments.

It is essential to have complete accountability, a strong drive for delivery, effective time management habits, visibility of work through metrics, and a positive attitude while working with some fantastic people.

Location: Downtown Vancouver, Hybrid 2 days a week in the office

Responsibilities and Duties:

• Drive multi-team technical programs spanning healthcare data pipelines, analytics platform development, interoperability frameworks, and AI/ML initiatives.
• Tooling and DevOps Familiarity for JIRA, Confluence, GitHub, and Azure DevOps to help track software maturity, release stability, and process bottlenecks.
• Drive program planning, scope, execution, risk management, and process improvement efforts.
• Adhere project/programs to healthcare compliance and regulations (e.g., HIPAA, HITECH).
• Proficient in managing project plans and communicating on impacts at the earliest discovery.
• Create dashboards or run macro-Excel/tools to produce metrics for stakeholders and executive review.
• Collaborate with product, engineering, compliance teams, and business stakeholders to deliver end-to-end solutions.
• Foster a culture of transparency, ownership, and collaboration across cross-functional teams.
• Manage and govern team documentation of solution, requirements, specifications, and processes.
• Facilitate requirements gathering sessions, vendor engagements, solution analysis, project/program kickoffs, and status meetings.
• Attend ceremonies as needed to provide stakeholders with informed status updates and to resolve dependencies and risks.
• Strong understanding of prioritization and technical/product roadmap.
• Own and manage the release management process.
• Proficiency in unblocking impediments and providing support for successful implementation.
• Provide production support for assignments and meeting SLAs.
• Manage project budgeting.
• Perform other duties as assigned.

Requirements & Qualifications:

• Bachelor's degree in IT/Technology preferred
• Has over 8 years of proven project management experience with at least 2-3 years of Technical Program Manager.
• Knowledge of data management is a must. Coding is not required.
• Experience in the Healthcare Industry is preferred.
• Proven expertise in requirements gathering, process engineering, and technical documentation development.
• Strong working knowledge of SQL, and associated data platform technologies
• Strong knowledge of Agile Methodologies and related SDLC concepts.
• Experience working with JIRA.
• Must demonstrate flexibility and excellent organizational skills with the ability to complete various tasks accurately with high attention to detail and creativity.
• Display strong written, verbal communication, problem-solving, and presentation skills.
• Develop, manage, and maintain customer relationships at all organizational levels.
• PMP certification, preferred.
• Excellent soft skills to handle stress and resolve conflicts.
• Ability to maintain confidentiality.
• Be Proactive, Self-Driven, Fast-Learner, and Accountable.

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.