Dental Clinic, Administrative Support

In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers

Please Note: This is a temporary position ending on or before May 30th, 2026 with the possibility of extension.

We are looking for an individual with a friendly, welcoming attitude and customer service focus to join our Dental Programs Team.

Key Responsibilities:

• Manage client bookings and taking payments and submitting insurance documents

• Maintain client databases for dental assisting and denturist patients to include processing mail and appointments

• Receiving and directing visitors and incoming enquiries

• Orienting and guiding students in reception duties

• May assist with ordering supplies, scheduling meetings, data entry and special event activities

• Contribute to dental clinic operations through process improvement

Skills & Abilities:

The successful candidate must have an excellent working knowledge of denturist and dental clinics and exhibit strong interpersonal, and customer service skills, adapt easily to change and espouse continuous quality improvement with a strong focus on student success and satisfaction.

• Willing to learn and understand the policies, processes and procedures that pertain to the dental programs

• Have effective oral and written communication skills to support a high-quality client experience

• Must have experience working in a dental and/or denturist office

• Excellent verbal and written communication skills are required to interact with others

• Knowledge of Microsoft Office suite (Outlook, Word, Excel) as well as dental software

Qualifications:

• Completion of grade 12

• 5 years of related experience - preferred

• Equivalencies may be considered

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).

Remuneration: $1,234.82 - $1,587.77 biweekly (based on 0.8 FTE) plus a comprehensive benefits package. (Classification – Administrative Support lll)

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Please submit a resume and cover letter to be considered for this opportunity.

About NAIT

We are proud to have been named one of Alberta’s Top Employers for 14 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering an environment that supports equity and cultivates inclusion through our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at [email protected].

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