Account Manager (Experiential Marketing)
Brand Momentum
Date: 1 day ago
City: Mississauga, Ontario
Contract type: Full time
About You
You’re a detail-driven Account Manager with a strong background in experiential marketing and a passion for delivering results. You thrive in fast-paced environments, juggling timelines, budgets, and client needs with ease. Known for your clear communication and collaborative approach, you lead programs from planning to execution with confidence and precision. You’re proactive, analytical, and committed to exceeding expectations, always looking for ways to improve, innovate, and deliver exceptional experiences.
Job Description
The Account Manager, reporting to the Senior Account Manager, is responsible for managing the execution of experiential marketing events. This role involves owning day-to-day client relationships, overseeing detailed budget and invoice management, delivering excellent program execution, and achieving client KPIs. The Account Manager will collaborate with cross-functional teams, including Finance, Vendor Management, Recruiting, and Creative, to ensure seamless program delivery and client satisfaction, while also mentoring junior team members and ensuring smooth operations at every stage.
Roles & Responsibilities
Include (but are not limited to) the following duties:
Hard Skills:
Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada's Top 100 Best Workplaces and one of Canada's fastest-growing companies, we take pride in our commitment to "Goodness," a core value that permeates everything we do.
Our Commitment
Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.
Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.
Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.
Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.
Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.
We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs, to the extent required by law.
You’re a detail-driven Account Manager with a strong background in experiential marketing and a passion for delivering results. You thrive in fast-paced environments, juggling timelines, budgets, and client needs with ease. Known for your clear communication and collaborative approach, you lead programs from planning to execution with confidence and precision. You’re proactive, analytical, and committed to exceeding expectations, always looking for ways to improve, innovate, and deliver exceptional experiences.
Job Description
The Account Manager, reporting to the Senior Account Manager, is responsible for managing the execution of experiential marketing events. This role involves owning day-to-day client relationships, overseeing detailed budget and invoice management, delivering excellent program execution, and achieving client KPIs. The Account Manager will collaborate with cross-functional teams, including Finance, Vendor Management, Recruiting, and Creative, to ensure seamless program delivery and client satisfaction, while also mentoring junior team members and ensuring smooth operations at every stage.
Roles & Responsibilities
Include (but are not limited to) the following duties:
- Manage the execution of the national experiential activations from inception to completion
- Build and manage detailed workback and critical path schedules for sampling programs and retail grand openings
- Develop, monitor and manage project timelines, budgets, and deliverables to ensure they meet client expectations and KPIs
- Own the program budget: oversee forecasting, monitor spend, track actuals, and manage vendor invoicing with 100% accuracy
- Develop and maintain strong day-to-day relationships with client stakeholders
- Lead a team of Account Coordinators and interns, providing direct guidance and professional development support
- Manage inventory, vendor coordination, and asset logistics for all activations
- Ensure timely client invoicing and budget reconciliation for all campaign components
- Prepare and present regular financial and program performance reports, including tracking ROI, sampling volume, and budget usage
- Lead client meetings and status calls, providing strategic insights and solutions to evolving needs
- Collaborate with internal departments to support staffing, payroll coordination, finance approvals, and reporting
- Support new program requests and contribute to program innovation and continuous improvement
- Ensure all program activities comply with internal policies, timelines, and financial guidelines
- Successfully close out programs with final budget reconciliation and campaign recap
Hard Skills:
- Post-secondary education, preferably in Marketing, and Events
- 3 years’ experience in account management
- Proven track record of managing client relationships and delivering successful marketing programs
- Experience in experiential marketing, production and asset management
- Experience managing critical path schedules and budgets
- Proficient in Microsoft Office Suite (Outlook, PowerPoint, Excel and Word)
- Ability to travel, some overnight
- Excellent client management skills and strong ability to foster trusted and long-lasting relationships
- Highly organized and outstanding attention to detail
- Exceptional communication skills, listening, verbal and written
- Ability to present results effectively to clients, including senior management
- A commitment to flawless execution on each and every program, regardless of size and complexity
- Capability to work effectively both independently and as part of a team
Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada's Top 100 Best Workplaces and one of Canada's fastest-growing companies, we take pride in our commitment to "Goodness," a core value that permeates everything we do.
Our Commitment
Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.
Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.
Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.
Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.
Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.
We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs, to the extent required by law.
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