People and Culture Manager

Position: People and Culture Manager

About RHEI:

RHEI is a creator economy company advancing the industry by helping creators, media companies and brands find success through digital content. We provide end-to-end solutions to help creators and media companies grow their audiences and revenue, while helping brands connect to hard-to-reach digital fans. Our proprietary technologies leverage generative AI, machine learning, digital signal processing and big data to power our platform and ecosystem, and we are the largest multi-vertical video publisher in the world, reaching tens of billions of monthly views and over 600 million monthly uniques.

About the role:

As the People and Culture Manager at RHEI, you will play a critical role in shaping a workplace where people thrive and purpose drives performance. This role combines strategic thinking with hands-on execution across the full spectrum of HR functions - including recruitment, onboarding, employee relations, performance management, and compliance. You'll lead efforts to foster a strong, inclusive culture aligned with RHEI’s core values, while supporting organizational growth through thoughtful workforce planning and development. Acting as a key partner to leadership, you’ll champion employee engagement, wellness, and DEI initiatives, and ensure HR practices not only meet regulatory standards but also enhance the overall employee experience. This is an opportunity to help build and sustain a people-first culture that empowers teams and fuels innovation.

Key Responsibilities:

1. Strategic HR Planning

• Develop and implement HR strategies aligned with overall business objectives.
• Support organizational development, succession planning, and workforce forecasting.
• Identify HR trends and risks, recommending solutions to leadership.

2. Recruitment and Onboarding

• Manage full-cycle recruitment: job postings, screening, interviewing, and selection.
• Coordinate onboarding processes including orientation, paperwork, and integration planning.
• Maintain relationships with recruitment agencies and job boards.

3. Employee Relations and Engagement

• Serve as the first point of contact for employee inquiries, concerns, and conflict
• resolution.
• Promote a positive work environment through engagement initiatives and feedback
• loops.
• Provide guidance on company policies, workplace behavior, and ethical practices.

4. Performance Management

• Oversee the performance review process, including training managers on best practices.
• Design and refine performance evaluation tools and documentation.
• Support employees and managers with goal setting and performance improvement
• plans.

5. Policy Development and Compliance

• Develop, update, and communicate HR policies and employee handbooks.
• Ensure compliance with federal, provincial/state, and local labour laws.
• Handle workplace investigations and maintain documentation for legal compliance.

6. Compensation and Benefits Administration

• Administer payroll processes in coordination with finance or third-party providers.
• Manage benefits enrollment, renewals, and employee education.
• Benchmark compensation practices and recommend adjustments as needed.

7. Training and Development

• Identify training needs and facilitate learning programs.
• Source or develop materials for professional development and compliance training.
• Track participation and evaluate training effectiveness.

8. HR Data Management and Reporting

• Maintain accurate employee records.
• Prepare regular HR reports (headcount, turnover, absence, etc.) for leadership.
• Use HRIS tools to streamline administrative processes and data analysis.

9. Health, Safety, and Wellness

• Ensure workplace safety programs are in place and compliant with regulations.
• Promote wellness initiatives and manage related communications or events.
• Coordinate return-to-work or accommodations as needed.

10. Culture and Inclusion

• Champion DEI (Diversity, Equity & Inclusion) initiatives.
• Lead or support culture-building activities and recognition programs.
• Act as a culture ambassador, aligning HR practices with core company values.

As RHEI is a high growth company, you should enjoy working in an entrepreneurial, high change environment. RHEI has a remote work model which offers the best work life balance.

Key Requirements:

• Education & Experience: Bachelor’s degree in HR or related field; 4+ years of progressive HR experience.
• Recruitment & Onboarding: Experience managing end-to-end recruitment and designing onboarding processes that support employee integration.
• Employee Relations & Engagement: Strong interpersonal skills with the ability to manage conflict, support employee wellbeing, and drive engagement initiatives.
• Performance Management: Skilled in facilitating performance review cycles, coaching managers, and supporting goal-setting and development plans.
• Policy & Compliance: Knowledge of employment legislation with experience developing policies and ensuring compliance through best practices.
• Compensation & Benefits: Familiarity with payroll and benefits administration.
• HR Systems & Reporting: Proficiency with HRIS tools and analytics (ADP) to maintain records and generate leadership reports.