Lead Solution Director Field Services
Planon
Date: 13 hours ago
City: Burlington, Ontario
Contract type: Full time
Lead the future of Smart Sustainable Building Management. As Lead Solution Director Field Services at Planon, you’ll shape the vision and drive the commercial success of our Field Services solutions.
In a world where buildings account for 20% of GDP and 35% of global emissions, our software makes a real difference. We develop smart, in-house solutions that empower Integrated Facility Management (IFM) and Field Services Management (FSM) providers to deliver hyper-efficient services through automation and seamless IT/OT integration. We help clients stay in control—boosting efficiency, managing costs, and navigating the growing complexity of buildings and workforces.
Our ambition is to drive 40–45% ARR growth annually by delivering reliable, innovative technology. We’re looking for someone to help shape the future of our Field Services solution. You’ll work closely with product managers, developers, partners, and our ecosystem to evolve the product and expand into new markets.
As a Lead Solution Director Field Services, you add value in many ways by:
A company is nothing without its people. Our diverse group of employees is the beating heart of our business and the key to our collective success. To maintain our success we need you to act as a market-facing business developer and thought leader in the IFM/FSM space, aligning product strategy with market needs and driving ARR growth. You’ll lead a cross-functional team that brings together product innovation, marketing, services enablement, and sales excellence—ensuring our solutions are grounded in customer insight and competitive advantage.
Our ideal candidate:
A healthy work-life balance and the possibility of working hybrid. We encourage a collaborative and learning work environment, which is why we offer constant learning and meaningful training opportunities. In addition, we offer challenging projects with world-leading clients and extraordinary experiences. You can find an overview of all our benefits here
Join us on our journey to become the recognised world leader in Smart Sustainable Building Management software solutions. How do we do this? By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play!
Excited to build connections and make an impact? Join us—apply today and let's shape the future together!
Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.
In a world where buildings account for 20% of GDP and 35% of global emissions, our software makes a real difference. We develop smart, in-house solutions that empower Integrated Facility Management (IFM) and Field Services Management (FSM) providers to deliver hyper-efficient services through automation and seamless IT/OT integration. We help clients stay in control—boosting efficiency, managing costs, and navigating the growing complexity of buildings and workforces.
Our ambition is to drive 40–45% ARR growth annually by delivering reliable, innovative technology. We’re looking for someone to help shape the future of our Field Services solution. You’ll work closely with product managers, developers, partners, and our ecosystem to evolve the product and expand into new markets.
As a Lead Solution Director Field Services, you add value in many ways by:
- Leverage your deep knowledge of the field services industry and software solutions market—both in Europe and globally.
- Use your strong network of industry players to drive business development and establish thought leadership.
- Act as a subject matter expert in field services management, financial planning, and reporting.
- Lead a multinational team of 5 Product Managers to define, position, and deliver solutions through our Business Areas, partners, and Development Teams.
- Shape a multi-year solution vision and business case roadmap aligned with company strategy, market trends, and customer and partner feedback—collaborating closely with the VP Solutions and fellow Lead Solution Directors.
A company is nothing without its people. Our diverse group of employees is the beating heart of our business and the key to our collective success. To maintain our success we need you to act as a market-facing business developer and thought leader in the IFM/FSM space, aligning product strategy with market needs and driving ARR growth. You’ll lead a cross-functional team that brings together product innovation, marketing, services enablement, and sales excellence—ensuring our solutions are grounded in customer insight and competitive advantage.
Our ideal candidate:
- 10+ years of experience in FSM (IFM knowledge is a plus)
- Proven success in product strategy, solution marketing, or business development in B2B SaaS
- Strong understanding of mobile workforce management, SLAs, and digital transformation
- Experience leading cross-functional teams across product, marketing, and development
- Recognized thought leader with a strong industry network and open to travel internationally
- Strong communicator in English; proficiency in Dutch, German or French is a advantage.
A healthy work-life balance and the possibility of working hybrid. We encourage a collaborative and learning work environment, which is why we offer constant learning and meaningful training opportunities. In addition, we offer challenging projects with world-leading clients and extraordinary experiences. You can find an overview of all our benefits here
Join us on our journey to become the recognised world leader in Smart Sustainable Building Management software solutions. How do we do this? By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play!
Excited to build connections and make an impact? Join us—apply today and let's shape the future together!
Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.
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