Client Partner - Public Sector

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Job Title

Client Partner –Public Sector

To be considered for this role you must be residing in Calgary or Edmonton locations.

Slalom's Calgary team is currently seeking a Public Sector Client Partner to drive results by producing a well-managed, profitable, and growing book of business and technology delivery opportunities. This is a unique opportunity for the right individual to sell and build strategic relationships within the Public Sector for Western Canada.

So, what will I do?

• Build and maintain trust-based relationships within the public sector, primarily focused on Provincial (Alberta Government), Municipalities (City of Calgary, City of Edmonton), Crown corporations/authorities (such as Alberta Liquor and Gaming Commission) and Healthcare (incl. the ministry, health authorities and supporting agencies) – drive new connections and deepen relationships within the market and client accounts.
• Building our capability – focus on increasing brand recognition by attending various industry or functional meetings, forums, publications, sponsor/speaker at industry events and/or client workshops, etc.
• Financial management – oversee the profit and loss of accounts.
• Sales pipeline management – being active in the market to build relationships, generating and leading new sales opportunities for Slalom and qualifying responding to RFP responses and service requests.
• Portfolio management – providing coaching and mentoring to other client service leads and Engagement Leads supporting opportunities, delivery, and quality management on Slalom clients.
• Delivery and quality management – oversight of all work, deliverables being performed on accounts within your client portfolio. Engaged on steering committees and with executives to drive expectation alignment across teams. Actively spending time with clients conducting customer love/client feedback conversations.
• People and talent management – providing guidance, supervision, and coaching to the team members assigned to accounts within the assigned client group, ensuring Slalom teams serving clients are engaged and excited about the work they are doing.
• Administration – ensuring the proper administrative controls are in place and adhered for quality and contractual risk mitigation.
  
  

And, what will I bring?

• 10+ years of knowledge and experience in Technology Consulting/Professional Services
• 10+ years’ experience managing delivery teams of 5+ consultants through all lifecycles of a project, whilst also maintaining delivery utilization targets of your own.
• Current experience working with clients within the Public Sector in Calgary and across Alberta
• Experience managing the financials of a $5+ million portfolio of work
• Experience selling complex cloud based technical programs to enterprise level clients
• Demonstrated experience in negotiations and difficult conversations.
• Experienced in building relationships with CXOs and business decision-makers.
• Experienced and adept at aligning teams to work toward a common goal; consistently demonstrates strong leadership.
  
  

Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements

Slalom Employee Perks

• Culture & fun!
• Lunch & learns
• Health & wellness activities
• Annual retreats
• Holiday parties
• Employee community groups
• Social clubs & activities
• Vacation (20 days prorated based on start date & wellness/sick days)
  
  

Tangible perks

• Competitive compensation package
• $100 cell phone monthly reimbursement
• Registered Retirement Program (RRSP) & Employer Matching
• Tax-Free Savings Account (TFSA)
• Annual “Thrive Well-Being” Gift Card
• Family planning/ Fertility Benefit
• Maternity/Parental Leave Top-Up
• Medical & Dental Benefits
• Life and AD&D Insurance
• Access to Supplementary Life and AD&D Insurance
• Access to the Employee Assistance Program (EAP) and Inkblot Therapy
• And more!
• All benefits are subject to eligibility requirements
  
  

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Please note if you are hired at Slalom you will be required to complete a background check.