Kroll Central Maintenance Specialist

Position Summary

This individual will report to the Senior Specialist, Kroll Central Maintenance, and will be responsible to support of the Kroll Central Maintenance platform. The successful candidate will ensure seamless and optimized operations of the pharmacy management software across our diverse network of pharmacies. This position requires a strong Kroll technical background.

Responsibilities

• Oversee the maintenance and integrity of KCM drug files.
• Manage links to central reports and ensure data accuracy to support business analytics.
• Analyze raw data across various Kroll functionalities to streamline data in preparation for KCM implementation.
• Transform raw data from multiple data sources into actionable insights through the creation of analytical views.
• Collaborate with cross-functional teams to enable data-driven decision-making.
• Provide detailed reporting and analysis to support strategic initiatives and operational improvements.
• Configuring store, user, and pricing strategy rules
• Assist in KCM Implementation activities, including configuration and validation.
• Support field teams and pharmacies with troubleshooting incidents in Kroll relating to centrally maintained data.
• Escalate complex issues to the software vendor as needed
  
  

Qualifications & Skills

• 5+ years of experience using the Kroll Pharmacy Management Solution
• 3+ years of experience in troubleshooting, complex configurations and pricing, and/or testing Kroll are highly desirable
• Excellent verbal and written communication skills
• Ability to work independently and manage multiple priorities
• Strong team player with the ability to solve problems as they arise within diverse functional groups
  
  

This job description represents the general responsibilities and duties of the position but should not be construed as an all-inclusive detailed job description.