Bilingual Customer Service Agent
AppleOne Employment Services
Date: 15 hours ago
City: Burlington, Ontario
Contract type: Full time
Position: Bilingual Customer Service Agent
Location: Burlington
Pay: $24 per hour
Shift: 5:00pm-1:30am – Must have open availability Saturday-Sunday (you will work 5 shifts a week)
Training: 8:30am-5:00pm for 6-8 weeks
Fully in office – MUST have a car as it is not transit accessible
Temp to perm
Duties:
part of our trusted network, ensuring our recruiters match you with suitable roles.
Let us help you take the next step in your career journey!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Location: Burlington
Pay: $24 per hour
Shift: 5:00pm-1:30am – Must have open availability Saturday-Sunday (you will work 5 shifts a week)
Training: 8:30am-5:00pm for 6-8 weeks
Fully in office – MUST have a car as it is not transit accessible
Temp to perm
Duties:
- Will be receiving incoming calls and emails from clients ordering various products and parts
- Verifying client’s warranty
- Receiving incoming calls from clients who are experiencing mechanically problems with small power equipment
- Trouble shooting power equipment
- Ordering replacement parts
- Processing payments and shipments
- Various duties as assigned
- Acting as a lesion
- Strong communication required – both written and verbal – must be able to compose an email in French!
- Salary increases
- Monthly score card meeting
- Quarterly performance appraisal
- Benefits – Medical / Dental / Vision / Massage / Physio and Chiropractor
- Up to 4% RRSP matching after 1 year of service
- Annual bonus up to $4000 once hired on
- 5 PTO days
- Paid vacation days
- Growth
part of our trusted network, ensuring our recruiters match you with suitable roles.
Let us help you take the next step in your career journey!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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