Operations Manager

This Operations Manager position comes with a competitive salary, we offer an exceptional extended health plan including medical, dental, and vision coverage. Our benefits package includes an employee assistance program, educational assistance, professional development opportunities, internal growth prospects, national career movement possibilities, and a healthy work-life balance. If this position aligns with your aspirations, apply today!

A DAY IN THE LIFE OF AN OPERATIONS MANAGER

As an Operations Manager, your day is dynamic and pivotal in ensuring the success of our restoration projects. You start by coordinating schedules and deploying our Site Supervisor team to various complex claims projects, collaborating closely with Project Managers and local branches to align with project goals and client expectations. Your leadership is evident as you mentor and manage the team, fostering high engagement and adherence to company values. Additionally, you contribute to profitability by implementing innovative approaches to service delivery and optimizing resource allocation. Your meticulous oversight ensures adherence to safety protocols and quality standards, driving operational excellence and achievement of company objectives.

Qualifications

• Minimum of 5 years' experience in construction or restoration, demonstrating a strong foundation in the industry.
• Proven leadership skills and a deep commitment to operational excellence.
• Extensive operational management experience and a deep understanding of industry best practices.
• Exceptional written and verbal communication skills.
• A strong grasp of emergency and reconstruction practices for property damage is highly valuable.
• Strong computer skills with expertise in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Willingness and ability to travel across assigned regions of Canada, including extended periods away from home for CAT/Large Loss work.
• Demonstrated ability to thrive in high-pressure environments with demanding deadlines and customer service requirements, ensuring resilience and effectiveness in challenging situations.
  
  

If you're a seasoned professional with a proven track record of guiding teams in high-stakes environments, our Operations Manager - Complex Claims role offers an exciting opportunity. Join us to leverage your expertise, drive operational excellence, and play a crucial role in our ongoing success. This is your chance to advance in restoration management and make a significant impact on our organization's growth. Apply now and embark on a rewarding journey with us!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

ConformÃment à la Loi de 2005 sur l'accessibilità pour les personnes handicapÃes de l'Ontario et au Code des droits de la personne de l'Ontario, First Onsite Restoration fournira des accommodements tout au long du processus de recrutement et de sÃlection aux candidats ayant des handicaps. Si vous êtes sÃlectionnÃ(e) pour participer au processus de recrutement et de sÃlection, veuillez informer les ressources humaines ou le gestionnaire de recrutement de la nature de tout accommodement(s) que vous pourriez nÃcessiter concernant tout matÃriel ou processus utilisà pour assurer votre participation Ãgale.

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