THB - Dispatcher

Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950’s. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company’s operations is our dedicated people; our people will always be the source of our success and their safety and health will always come first.

We are currently seeking a Dispatcher to join our team at our Thunder Bay, ONTerminal.

Summary

Reporting to the Terminal Manager, the Dispatcher will carry out all the day-to-day associated with the Load Planning function to ensure maximum efficiency of equipment and overall customer satisfaction.

Duties And Responsibilities

• Communicate via telephone, email and in person with customers to establish their needs in a friendly and courteous manner
• Communicate with Supervisor, Manager and Driver Services with any issues
• Input information into the dispatch computer system
• Coordinate load planning such as, source new loads, negotiate rates with customer, and communicate available loads with dispatchers
• Work with dispatchers to assign trips to drivers
• Coordinate movement of freight
• Provide rate quotes to customers
• Cross train and complete dispatch duties as required
• Accepts off duty emergency calls
• Perform all work in a safe manner and comply with all Gardewine safe work practices, policies, and procedures
• Practices and promotes safe work procedures and initiatives
• Other duties as assigned and required
  
  

Qualifications

Must have one to two years related experience. Excellent computer skills. Strong communication skills and able to work in a fast paced computerized office environment. Excellent interpersonal and organizational skills to work as a team and provide professional customer service. Ability to contribute to the development of Bulk business. Desire to communicate with customers on an ongoing basis to ensure customer satisfaction. Experience with Deck activities (preferred) and/or general freight handling. Knowledgeable with Deck dispatch operations preferred.

Physical Requirements

Some of the physical demands may include, but not be limited to: prolonged sitting and looking at a computer screen for long periods etc.

Benefits And Perks

• Manitoba’s Largest Trucking Company
• 35 Terminals across North America
• Competitive compensation
• Comprehensive group health benefits
• Company Matched Pension Plan
• Profit Share Program
  
  

At Gardewine, we are committed to continually improving our approach to building a diverse, inclusive, and value driven workplace. If you are excited about this role but your experiences do not align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others! Gardewine is an equal opportunity employer and recognized as a Top Fleet Employer.

We thank all applicants for their interest; however only those selected further in the process will be contacted. To view other Gardewine opportunities currently available, please visit our website at www.gardewine.com.