Lead Hand, Supply Services

Lead Hand, Supply Services

Job Number: 3041
Job Type: Full-Time
Temp Contract Length:
Location: 100 Maple Grove Rd - Regional Operations Centre
Job Category: Administration
Number of Positions: 1
Department: Materials Management and Fuel Control Operations
Division: Corporate Services
Hours of Work: 40
Union: CUPE 1656
Grade: CUPE 1656 Grade 005
Salary Range: $32.27 - $33.97 per hour
About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051 Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community The Role Performs and coordinates/oversees Stockkeeper duties; orders, receives, warehouses, issues, returns, ships, picks up and delivers goods; posts inventory transactions and maintains records; and monitors Regional fuel supply.
Duties/Responsibilities Orders, receives, and verifies shipments of inventory and non-inventory supplies, equipment, and parts (e.g., automotive, transit, hardware, janitorial, construction materials, traffic signs/signals, safety and clothing, office, fuel, emergency medical, pandemic, lab supplies), on a regular, emergency and rush basis. Identifies and records goods received, including partial orders, and warehouses, delivers, or follows up, as required. Monitors inventory levels. Generates purchase orders and submits with invoices to Accounts Payable. Participates in annual physical inventory. Investigates discrepancies with inventory system. Sources parts using multiple methods (e.g., online, phone). Performs cycle counting on a daily basis Processes inter-organizational and sub-inventory inventory transfers as required. Transfers and picks up parts and supplies from other Regional stockrooms and suppliers, as required. Notifies contact person of receipt and delivers parts Maintains delivery schedule for weekly, bi-weekly, and monthly standing orders to Regional and Police facilities Rotates date-sensitive inventory (e.g., pandemic stock, chemicals) regularly to ensure products do not expire; removes expired inventory Packages and labels parts, supplies, and other items being shipped for repair, replacement, warranty, and return. Coordinates shipping for other program areas. Arranges for same, including obtaining authorization to return items, arranging transport, and preparing weigh bills. Completes credit return forms for returned parts Distributes parts and shop supplies at the counter and garage Monitors fuel dispensing system, and ensures adequate fuel levels at distribution sites. Activates or deletes vehicles and employee access. Investigates and resolves complaints regarding same Catalogues and numbers inventory. Arranges new stock items on shelves; re-arranges parts and supplies as required for efficient use of available space. Updates parts labels and locations. Informs supervisor as required, of stock shortages, deviations from accepted inventory control system practices, obsolete stock, and orders. Obtains authorization from supervisor to order non-inventory items and add new items to inventory Maintains filing system. Reviews paperwork processed by Stockkeepers for accuracy, completion, and proper handling; resolves discrepancies, as required Assembles brake kits, first aid kits, and other supplies. Maintains a stock shelf of commonly used small items for ready access by staff Checks pricing and availability for inventory and non-inventory items. Acts as primary contact for vendors when sourcing non-inventory products, and when addressing issues regarding product quality for existing inventory Checks coolant and oil rooms and reports problems to appropriate staff
Additional Duties/Responsibilities Maintains Workplace Hazardous Material Information System (WHMIS) and Material Safety Data Sheets (MSDS) in accordance with legislation. Maintains heavy machinery part books Receives and responds to general order inquiries; transfers or records messages as required Uses a forklift and electric pallet truck to receive and distribute materials (e.g., drums of oil, paint, culvert sections, catch basins, skids of glass beads, paper products, machine products) throughout the warehouse and building. Receives shipments for other program areas and arranges for pick up/delivery; and delivers, loads, and unloads skids Maintains accurate records and ensure security of physical inventory. Maintains equipment and a Regional vehicle in good working condition. Reports repair/replacement needs to supervisor Maintains a clean and organized parts room and inventory. Monitors and orders office/program supplies (e.g., pens, markers, tape, packaging material) Assists Supervisor to coordinate and distribute work to Stockkeepers for special projects, as required.
Has regular contact with automotive/transit parts manufacturers and suppliers to source and order parts and supplies, research information, and follow up on shipping delays or discrepancies. Has contact with vendors to resolve quality control problems and warranty issues for defective materials Performs related duties, as assigned Knowledge, Skills, and Abilities Knowledge of math, inventory components (e.g., turnover, cycle inventory, buffer stock, lead time, carrying costs, material requirement planning, sourcing); shipping and receiving; and inventory management, acquired through a Grade 12 education, successful completion of an inventory control-related course, and 2 years of stockroom experience in a computerized environment Must have 2 years of leadership, communication, and human relations experience to train and assign work to other staff Knowledge of and ability to comply with job-related corporate policies and procedures, spills management, and relevant legislation and regulations (e.g., Liquid Fuels Regulation of the Technical Standards & Safety Association (TSSA), WHMIS, Transportation of Dangerous Goods Act, Gasoline Handling Act). Knowledge of automotive parts Communication skills to provide customer service, including assisting clients to identify needs; source materials and exchange parts information and place orders with vendors; investigate and resolve discrepancies; and participate as an effective team member Ability to read and understand parts and other manuals to determine parts needed and identify part numbers. Ability to proofread and verify computer data. Ability to prepare correspondence associated with transactions with suppliers and other Regional departments. Ability to complete requisition forms and inventory control counts, keep a daily record of parts dispensed, and maintain a live inventory Computer skills with ability to use software such as Microsoft Office, Crystal Reports, purchasing systems, fuel systems, and the Internet Organization, prioritization, attention to detail, and reasoning skills to provide customer service while meeting deadlines/timelines associated with other aspects of work; investigate and take steps to resolve discrepancies and issues identified by self, customers, systems, and others; monitor and ensure accuracy; source materials; and ensure materials are ordered or readily available for customers Must provide and acceptable Police Information Check (Level 2) for bondability Valid class "G" driver's licence (or G2 with 3 years of driving experience) and satisfactory driving record are required to operate a Regional vehicle. Must be able to obtain fork lift truck operation certification and electric pallet truck certification Ability to support and demonstrate the Region’s values.
Additional Knowledge, Skills, and Abilities The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Métis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400 to request an alternate format, or email [email protected] Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular)