Automated Enforcement Officer (Camera-Based Offences)

Automated Enforcement Officer (Camera-Based Offences)

Job Number: 2811
Job Type: Full-Time
Temp Contract Length:
Location: 99 Regina St S - Public Health & Community Serv
Job Category: Administration
Number of Positions: 2
Department: Automated Enforcement Processing Centre Operations
Division: Planning, Development and Legislative Services
Hours of Work: 35
Union: CUPE 1883
Grade: CUPE 1883 Grade 008
Salary Range: $32.52 - $36.81 per hour
About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051 Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community The Role Performs duties as a provincial offences officer for the Region’s camera-based enforcement programs (e.g., automated speed enforcement (ASE), red-light cameras, emerging technologies) per provincial regulation(s). This includes receiving and reviewing records and evidence, laying charges when images prove infractions have occurred, and processing and mailing tickets and documents per regulations, Highway Traffic Act, and Provincial Offences Act Duties/Responsibilities

• Investigates potential camera-based offence infractions and provincial regulations and by-laws regulating the use of automated enforcement to determine whether infractions have occurred, in accordance with legislative requirements.
• Organizes evidence documentation to ensure all relevant information supports the issuance of a certificate of offence. Reviews equipment records and photographic evidence of alleged offences under the Highway Traffic Act. Reviews equipment records, municipal by-laws, and photographic evidence of alleged offences under the Highway Traffic Act.
• Requests and receives vehicle plate ownership information from the Ministry of Transportation from evidence gathered during investigations, where evidence supports alleged violations.
• Verifies and ensures the equipment used for each infraction has a proper and current certificate of calibration dated within the regulated timeframe.
• Lays charges when sufficient image evidence exists to prove infractions occurred and plate holders can be identified through information received from the Ministry of Transportation (MTO).
• Uses discretion and considers mitigating circumstances when laying charges. Refers complex situations to management.
• Processes and issues penalty notices (tickets) to owners of plated vehicles, per authorities set out in the Highway Traffic Act and related regulations.
• Prints, files, and mails tickets using specialized equipment. Notifies management for servicing.
• Tracks orders served and reports to management. Maintains and operates computerized equipment; and downloads, compiles, and interprets monitoring data.
• Prepares and files evidence required by the courts.
• Ensures confidentiality throughout all processes.
• Files copies of documentation to the municipality or joint municipal partner(s).
• Assists to onboard and train new team members through job shadowing.
• Attends training and meetings as required.
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge and skill in law enforcement principles and practices acquired through a 2-year college diploma in a related field (e.g., police foundations, law and security, public administration), plus 1 year of related experience.
• Must become designated as a provincial offences officer by the Province of Ontario, which requires a police records check, within a timeframe specified by the employer. Will perform related duties until designation is received.
• Knowledge of and ability to comply with policies, procedures, by-laws, provincial regulations and related legislation (e.g. Ontario Provincial Offences Act, Highway Traffic Act). Ability to keep knowledge current.
• Attention to detail to ensure accuracy of information at all times and to avoid missing or erroneous information when issuing tickets.
• Ability to investigate and enforce competently, professionally, and per guidelines.
• Ability to write clear, concise, accurate reports, documents, notes, records, and penalty orders.
• Ability to read and interpret related documents (e.g., by-laws and legislation) and follow instructions and directions.
• Interpersonal and communication skills to work collaboratively with colleagues and staff in other service areas. Ability to participate as an effective team member.
• Ability to work independently and prioritize work with minimal supervision and within regulated timelines.
• Computer skills with ability to use software such as Microsoft Office, internal and provincial databases, and GPS.
• May be required to flex/alter working hours and may be requested to work weekend hours to accommodate deadlines and peak periods.
Ability to support and demonstrate the Region’s values

The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Métis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400 to request an alternate format, or email [email protected] Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular)