Full-Time Operations Associate

Who We Are

Linus Tech Tips is one of the world's most renowned and influential technology-focused YouTube channels and online communities. With millions of subscribers and a deep passion for all things tech, we are dedicated to providing our audience with informative, entertaining, and exciting content.

About the Role:

Employment: Full-Time

Location: Surrey, BC, Canada

Are you an organized multitasker who thrives in dynamic environments and loves making things run smoothly behind the scenes? Join Creator Warehouse, the company behind lttstore.com and the merchandise featured on Linus Tech Tips (LTT), ShortCircuit, TechLinked and more! We are looking for a highly organized and adaptable Operations Associate to support our fast-paced and ever-evolving business.

As the Operations Associate, you’ll work behind the scenes, coordinating across teams to support launches, logistics, and day-to-day needs. You’ll be part of a passionate team that’s constantly driving innovation and delivering exciting new products to our loyal customers around the world.

As an Operations Associate, your responsibilities include, but are not limited to, the following:

Duties:

• Provide general business support across departments, handling administrative, operational, and logistical tasks as needed.
• Coordinate and track progress on cross-functional projects, ensuring deadlines, deliverables, and communications are clear and on schedule.
• Support sales and marketing operations activities, scheduling new product launch photoshoots, coordinate deliverables, and assisting with reporting, sales, or marketing materials.
• Assist with local warehouse and operational support projects, including inventory coordination, shipment tracking, understanding inventory footprint, retrieval and distribution of all employee purchases, and/or vendor management and communication.
• Develop, maintain, and optimize reverse logistics and return disposition strategies and operations.
• Act as a go-to resource for ad hoc requests, helping with special projects, internal events, research, and task execution as priorities evolve.

Job Requirements:

• 5+ years of experience in operations, business support, administration, or project coordination roles.
• Strong organizational and multitasking abilities, with the ability to manage shifting priorities and handle diverse assignments.
• Proficiency in office and collaboration tools, such as Google Workspace or Microsoft Office, and project tracking platforms (e.g., Asana, Trello, or Monday.com).
• Excellent communication and interpersonal skills, with a proactive, service-oriented mindset.
• Ability to work independently and cross-functionally, with a strong sense of ownership, follow-through, and attention to detail.
• Proven ability to lead and drive projects to successful completion, maintaining a strong focus on both high-quality deliverables and strict adherence to timelines.
• Skilled in balancing competing priorities, managing cross-functional teams, and applying proactive planning and problem-solving to ensure results meet or exceed expectations.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Slides, Gmail), with strong skills in document creation, data organization, and presentation development to support efficient and professional communication and workflow.

Compensation:

For this position, the typical hiring salary range falls between CAD$60,000 and $75,000 per year. The base pay is based on market location and may vary depending on job-related qualifications such as knowledge, skills, and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives.

Job Type: Full-time

Pay: $60,000.00-$75,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Surrey, BC V3S8E5: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you currently able to work in Canada? Note: this does not mean "I can work in Canada as long as an employer sponsors me", it means "I can start work tomorrow".

Work Location: Hybrid remote in Surrey, BC V3S8E5