Operations Support Manager, Warehouse & Customer Service
TELUS Agriculture & Consumer Goods
Date: 10 hours ago
City: Lethbridge, Alberta
Contract type: Full time
Ready to Drive the Future of Cattle Health Through Operational Excellence?
TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Our Team And What We Will Accomplish Together
At TELUS Agriculture & Consumer Goods (TAC), we're not just about technology – we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you’ll find a high-performance culture that’s as personally fulfilling as it is professionally rewarding.
What You’ll Do
We are looking for a dedicated and proactive Operations Support Manager to join our Warehouse & Customer Service team. The ideal candidate will be responsible for a variety of tasks that ensure the smooth operation of our warehouse and support our veterinary services. This role requires someone who is comfortable with physical work, has a keen eye for detail, demonstrates a sense of urgency and can provide excellent customer service both in person and over the phone.
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture and Consumer Goods (TAC). It doesn't matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let's make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Our Team And What We Will Accomplish Together
At TELUS Agriculture & Consumer Goods (TAC), we're not just about technology – we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you’ll find a high-performance culture that’s as personally fulfilling as it is professionally rewarding.
What You’ll Do
We are looking for a dedicated and proactive Operations Support Manager to join our Warehouse & Customer Service team. The ideal candidate will be responsible for a variety of tasks that ensure the smooth operation of our warehouse and support our veterinary services. This role requires someone who is comfortable with physical work, has a keen eye for detail, demonstrates a sense of urgency and can provide excellent customer service both in person and over the phone.
- Engage with clients over the phone, ensuring their orders are accurately recorded and processed.
- Assist clients who visit in person, providing excellent customer service and addressing their needs.
- Collaborate with the warehouse team to pick and verify client orders, ensuring accuracy and timeliness.
- Coordinate with suppliers to receive and organize incoming products, maintaining inventory accuracy.
- Drive short to medium distances daily to deliver client orders, ensuring timely and safe delivery.
- Support veterinarians with surgery suite maintenance and other tasks as needed.
- Maintain a clean and organized warehouse environment.
- Ensure veterinary laundry is cleaned and ready for use.
- Experience working with cattle is a definite asset but not necessarily required.
- Class 5 driver's license and willingness to drive short to medium distances daily.
- Experience with computer software in a Windows environment.
- Familiarity with the agriculture industry and comfort with challenging work conditions.
- Ability to lift and push up to 50 lb and work for extended hours in all weather conditions.
- Regular hours are 9am to 5pm, but willingness to work past 5pm to complete daily tasks.
- Ability to work independently and as part of a collaborative team.
- Ability to work outside at all times of the year.
- Familiarity with veterinary practices and procedures.
- Knowledge of agricultural equipment and its maintenance.
- Experience in a customer service role, particularly in an agricultural or veterinary setting.
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture and Consumer Goods (TAC). It doesn't matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let's make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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