Program Assistant

Union/Affiliation: C.U.P.E. Local 3338 Pay range: $30.67 hourly plus 14% in lieu of benefits SFU Department Descr: Student Engagement and Retention Position Grade: 8 # of openings: 1 Biweekly Hours: 70

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Student Engagement and Retention provides and facilitates transformational and engaging opportunities that contribute to a student's overall development, helping them be academically successful. This includes our new student transition programing that welcomes, informs and connects new students to the SFU community. Our unit supports the academic mission of the university by helping new students in their transition into the institution, as well as supporting specific populations of students including Uggla Family Scholarship recipients and NCAA students. We also provide academic advising to students in academic difficulty, and administer central student retention programs, such as the Back on Track program. Our team culture is student centered and collaborative.

About the Role

Coordinates the delivery of Student Engagement and Retention advising appointments, activities, programs, and other departmental events. Provides support for unit programs, which include preparing and distributing unit and program materials, monitoring and processing program registrations and unit activities, working with other units on campus to arrange program logistics, and updating student records, as needed. Provides administrative, clerical and secretarial support services to the Student Engagement and Retention unit. Reconciles and monitors operating budgets and prepares projections for review by the Associate Director, Director, and/or Managers. Provides support for special projects, including providing individual and group user training. Acts as a key resource person for the unit for the FileMaker and Student Success database systems, including providing advanced problem-solving support, data collection and analysis/interpretation.

Full