Windows 11 Migration Technician - Contract

Job Title

Windows 11 Migration Technician - Contract

Vacancy No

VN8365

Company Name

Compugen Inc

Work Location

Toronto, ON

Base Pay Range

To be discussed during the recruitment process

Job Details

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

We are seeking a detail-oriented Windows 11 Refresh Technician to assist with the organization-wide upgrade and deployment of Windows 11. This role involves imaging devices, migrating user data, ensuring application compatibility, and supporting users before, during, and after the refresh process.

Key Responsibilities:

• Prepare, image, and deploy Windows 11 workstations across multiple departments

• Back up and restore user data and settings as part of the refresh process

• Install and configure applications and ensure compatibility with Windows 11

• Perform hardware checks and upgrades as needed to meet Windows 11 requirements

• Support end users during and after the migration, addressing any post-deployment issues

• Maintain accurate records of asset tags, serial numbers, and deployment details

• Troubleshoot deployment issues, driver conflicts, or application errors

• Follow standardized procedures and checklists for refresh tasks

• Coordinate with other IT team members to minimize disruption during the rollout

• Provide clear communication and basic training to users on Windows 11 changes

Skills & Qualifications:

• Previous experience with a large-scale OS refresh project

• CompTIA A+ or Microsoft certification (e.g., MD-100, MD-101)

• Familiarity with Active Directory and Group Policy

• Understanding of ITIL practices or ticketing systems

• Experience in desktop support or deployment roles, ideally in enterprise environments

• Solid understanding of Windows 10 and Windows 11 operating systems

• Familiarity with imaging and deployment tools such as SCCM, MDT, or Autopilot

• Experience with user data backup/migration tools (e.g., USMT, OneDrive)

• Ability to troubleshoot basic hardware, driver, and software issues

• Strong organizational and documentation skills

• Excellent communication and customer service skills

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

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