Wealth Operations Processing Analyst III

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID ).

About

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About The Role

Reporting to an Operations Processing Manager, the Wealth Operations Processing Analyst III will be part of the team that oversees trade settlements, fee management, and registered account administration.

The Analyst III must effectively manage time in an independent fashion, monitor and action multiple queues while keeping in mind the various Service Level Agreements and adhering to regulatory controls. This role requires daily queue oversight to ensure Service Level Agreements are achieved. It must foresee when there will be issues with this and proactively assist with the reallocation of resources to ensure work is completed according to the stated time commitments. This role may be required to be the point of contact for all rush requests or those requiring escalation.

Accountabilities

You Will Find Success Based On Your Ability To

• Effectively provide training when processes change and/or new ones are added and/or new team members join the team.
• Leverage your knowledge of the wealth management industry to identify processing and services that can be improved and come up with change recommendations.
• Provide support and direction to the team for complex transactions
• Understand the scope of impact and when to escalate, if required, including documentation of identified risks to management.
• Prepare and review internal processing job aids and participate in process guide management and projects.
• Understand and relate the processing picture to the client story and provide client obsessed solutions in handling escalations.
• Performs quality assurance and ensures adherence to departmental guidelines and established SLAs
• Work independently and references regulations, laws and ATB Securities Inc. policies to help guide actions.
• Collaborate with our trading counterparties and other service providers confidently
• Apply knowledge of applicable legislation, internal policy and guidelines related to requests to guide actions.
• Effectively communicate by taking calls, answering emails and chat messages from both internal and external partners.
  
  

Skills, Experience & Requirements

As the ideal candidate you possess:

• Post secondary education or diploma would be an asset.
• Strong technical proficiencies, including G-Suite programs, Dataphile, Salesforce, Fundserv, CDS and the ability to quickly learn various other technical programs related to the Investment Industry
• You are client obsessed, a champion of belonging, and driven to perform.
• Thrive working in a fast paced environment managing important deadlines and high volumes during peak times.
• Appreciate working with legal documentation such as, Pension documents, corporate ownership documents, fee addendum, letters of indemnity, letters of authorization/direction, estate documentation, share certificates, power of attorney documentation, etc.
• Excellent interpersonal skills, as well as excellent verbal and written communication skills.
• 3-5 years experience within the Securities Industry or CIRO licensed firm.
  
  

Don’t meet all the requirements on the list?

A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

What happens next?

If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at [email protected]

Stay in touch

We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn , Facebook and Instagram to learn more about what our team is up to.