Configuration Technician (Mechanical Engineering)

Our client, a manufacturing company known for its specialized technical solutions, is seeking a configuration technician to join its team. This individual will play a key role in managing complex system configurations, while supporting customers through training and support.

This versatile role requires excellent analytical skills, a strong customer service focus, and a degree of mobility for occasional on-site work.

Main Responsibilities

• Create and validate customized technical configurations based on customer needs.
• Collaborate closely with internal teams (sales, production, purchasing, logistics) to ensure the consistency of delivered solutions.
• Prepare and deliver technical training on the use of the configuration software (in person or remotely).
• Travel to customer sites occasionally (4 to 5 times per year) to provide on-site support.
• Document processes, configurations, and customer feedback with a view to continuous improvement.
  
  

Required Profile

• College diploma (DEC) in mechanical engineering or a related discipline.
• Good organizational skills and the ability to manage multiple projects independently simultaneous.
• Experience with configuration or modeling software.
• Demonstrated communication and technical outreach skills.
• Comfortable leading training sessions and interacting with a diverse clientele.
• Excellent Fluency in French and English, both spoken and written.
• Available for international travel a few times a year.