Manager, Sales

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Saint-Laurent, Rue Beaulac

Job Posting Title: Manager, Sales

Time Type: Full Time

Manager Sales is responsible for growth in both new logos and existing business while keeping churn at a minimum. By developing sales, service strategies and solutions, they will ensure every individual achieves their sales plans and meets the sales KPIs. Works closely with General Manager, Branch Manager, and Senior Management to establish regional and vertical market selling strategies while jointly ensure the National Sales Targets are met.

Key Duties And Responsibilities

• Develops a business plan and sales strategy for the market that exceeds sales goals in both revenue and GP
• Responsible for the performance and development of the Sales Executives
• Maintains healthy receivables & monitor level of bad debts for sales team
• Prepares action plans for individuals and sales team for effective search of sales leads and prospects
• Initiates and coordinates development of action plans to penetrate new markets
• Assists in the development and implementation of marketing plans as needed
• Conducts one-on-one review with all Sales Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Sales Executive’s sales and activity performance
• Provides weekly EOWs & monthly Sales Report to General Manager regarding sales performance
• Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives
• Creates and conducts proposal presentations and RFP responses
• Assists Sales Executives in preparation of proposals and presentations
• Controls expenses to meet budget guidelines
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
• Ensures that all Sales Executives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes
• Sets examples for Sales Executives in areas of personal character, commitment, organizational and selling skills, and work habits
• Maintains contact with all clients in the market to ensure high levels of client satisfaction
• Demonstrates ability to interact and cooperate with all company employees
  
  
  

Quality, Health & Safety:

• Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location
• Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
• Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.
  
  
  

Qualifications

Education and Experience

• Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience
• Minimum 7 years of industry experience
• Minimum 4 years of account management experience
• CIFFA certificate, an asset
  
  
  

Skills and Competencies

• Ability to create collaborative engagements and active listening
• Service oriented and able to resolve customer grievances
• Strong interpersonal skills, building professional relationships internally and externally
• Strong problem-solving skills and analytical skills
• Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
• Both a team builder and a team-player
• Excellent organizational and time management skills
• Be authentic, approachable, open, and honest
• Understanding of business principles and language, incl. the fundamentals of finance and profitability
• Business administration competence
• Excellent Sales and negotiation skills
• Act as a role model for DSV values and adhere to the Code of Conduct
  
  
  

Language and Computer Skills

• Due to the nature and scope of the international business in dealing with customers, colleagues and overseas offices, English is the principal language for this position and in addition, proficiency of the French language is required for local communication
• Ability to communicate effectively in a diverse multicultural environment.
• Microsoft Office Suite
• Proficient in Customer Relationship Management tools (CRM)
• CargoWise experience, an asset
  
  
  

Physical Demands

• Prolonged periods sitting and standing at a desk and working on a computer
• Travel required
• Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.
  
  
  

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [email protected].