Technician - IT Helpdesk support L1
Air Inuit
Date: 8 hours ago
City: Montreal, Quebec
Contract type: Full time
AIR INUIT - CORPORATE PROFILE
Air Inuit has been providing essential scheduled, charter, cargo and emergency air transportation services to Nunavik and beyond, 24 hours a day, 365 days a year, for 45 years. Owned collectively by the Inuit of Nunavik through the Makivik Corporation, the airline operates a fleet of 30 aircraft and employs over 1,000 people in one of the world's most demanding flying environments.
Air Inuit's management and team of dedicated employees are committed to pursuing the company's mission of providing safe, punctual and courteous air service to the people living and doing business in the beautiful Nunavik region of northern Quebec.
Position Overview
Contributes to the sustainability of the technological park, through the administration of servers, technical assistance to employees when using IT tools and the communication of good user practices.
Assumes a general technical support role by performing activities, in accordance with established policies and procedures. Assists more experienced technicians in his field of activity.
Duties And Responsibilities
What we offer:
Referral program: This posting is eligible for the referral program for Air Inuit employees during the posting period indicate
APPLICATION
We thank all applicants for their interest in the position. We are proud of our culture, which encourages diversity. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.
The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.
Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. If you have any questions about job accessibility at Air Inuit, please contact us at [email protected] .
Air Inuit has been providing essential scheduled, charter, cargo and emergency air transportation services to Nunavik and beyond, 24 hours a day, 365 days a year, for 45 years. Owned collectively by the Inuit of Nunavik through the Makivik Corporation, the airline operates a fleet of 30 aircraft and employs over 1,000 people in one of the world's most demanding flying environments.
Air Inuit's management and team of dedicated employees are committed to pursuing the company's mission of providing safe, punctual and courteous air service to the people living and doing business in the beautiful Nunavik region of northern Quebec.
Position Overview
Contributes to the sustainability of the technological park, through the administration of servers, technical assistance to employees when using IT tools and the communication of good user practices.
Assumes a general technical support role by performing activities, in accordance with established policies and procedures. Assists more experienced technicians in his field of activity.
Duties And Responsibilities
- Perform technical support.
- Active participation to the upgrade and automation of the enterprise computer systems including northern Quebec.
- Assist in the preparation of documentation and technical procedures.
- College degree in computer science.
- Minimum 0 - 3 years’ relevant experience
- Technical knowledge:
- Excellent knowledge of MS Window, MS Office, Internet, and hardware.
- Good knowledge of Microsoft Active Directory.
- Good knowledge of Group Policy (GPO).
- Good written and oral communication skills
- Bilingual ( French-English ).
- Eager to learn
- Attention to details
- Able to handle stress
- Available to travel to Nunavik (Quebec internal flights).
- Compensation and benefits are determined in accordance with corporate policy;
What we offer:
- An employee Registered Retirement Savings Plan (RRSP) - 5% employer contribution;
- A group insurance plan (life, medical, dental, short- and long-term disability);
- A 3-week vacation allowance (6%);
- Company profit-sharing;
- Telemedicine program for employee and family members;
- Employee Assistance Program (EAP) for employee and family members;
- A retirement allowance program;
- A program of flight privileges and discounted travel with several airlines around the world;
- Various innovative recognition programs.
Referral program: This posting is eligible for the referral program for Air Inuit employees during the posting period indicate
APPLICATION
We thank all applicants for their interest in the position. We are proud of our culture, which encourages diversity. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.
The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.
Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. If you have any questions about job accessibility at Air Inuit, please contact us at [email protected] .
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