Account Manager
Dynamic Connections
Date: 10 hours ago
City: Toronto, Ontario
Contract type: Full time
Who are we?
Dynamic Connections is a leading North American third-party logistics company that delivers integrated, intelligent supply chain solutions. Our mission is to provide peace of mind and seamless transportation experiences for our customers. We act as an extension of our customer’s’ teams by delivering consistent communication, exceptional service, and stress-free logistics management.
At Dynamic Connections, we treat our employees the same way we treat our customers—with honesty, integrity, and respect. We work hard, celebrate often, and believe in building a culture where people feel energized and empowered. From paint nights and axe throwing to intramural sports and potlucks, we believe that connection is just as important as execution.
Who are we looking for?
We are seeking a driven and customer-focused Account Manager who is energized by fast-paced environments and thrives on solving complex logistics challenges. As the main point of contact for your customers, you'll play a pivotal role in ensuring their transportation needs are met with precision and care.
What will you do in this role? As an Account Manager, you’ll be part of our dynamic operations team, supporting a portfolio of customers while ensuring smooth day-to-day logistics operations. You are not afraid to pick up the phone, call customers or contact carriers and address challenges head on to ensure we provide the best service possible. Every day, we thrive on our customer’s success in partnering with us, so we are looking for an Account Manager who wants to grow their book of business to successful new heights.
Day to day, you will:
Quote and price shipments: Provide accurate, competitive pricing based on customer needs and market conditions.
Track and monitor shipments: Ensure real-time updates and proactive communication with customers regarding delivery status, delays, or changes.
Manage suppliers: Coordinate and assign shipments to third-party carriers, ensuring accuracy and timeliness.
Customer communication: Act as the primary contact for customers—respond to inquiries, resolve issues, and build lasting relationships.
Problem-solving on the fly: Transportation is a fast-paced environment; things change quickly in our world, so we look for individuals who thrive on customer success and love an opportunity to tackle problem solving...head-on!
Ensuring accuracy: We love technology! We strive to use best in class technology across all of our systems to drive process and accuracy.
Collaborate with team members: Relationship builders – you care about your team and your customers, and that will come across in all of your interactions. You’ll foster strong and long-term relationships with them by treating their business like your own business.
Transportation is time-sensitive and ever-changing—your ability to stay organized, adapt, and communicate effectively is what sets you apart. No two days are ever the same here and you will be challenged to learn and grow every day.
What you bring to the role:
Strong attention to detail and accuracy—you spot issues before they become problems.
Excellent time management and ability to prioritize in a high-volume environment.
Effective communication skills, both written and verbal.
Customer-first mindset—you care deeply about providing exceptional service.
Collaborative team player with a proactive, can-do attitude.
Self-motivated and able to work independently.
Solid computer skills, especially with Microsoft Office (Excel, Outlook, Word).
Bonus if you have:
Previous experience in logistics, transportation, or a related industry.
What we offer:
A full-time, permanent role based in our bright, modern Toronto office. We have a strong in-office culture, where we work collaboratively and cross-functionally. Competitive salary and monthly performance-based bonuses.
Comprehensive benefits package.
Company-paid laptop and iPhone with a paid phone plan.
Clear paths for career advancement—high performers can be promoted in as little as 9–12 months.
Access to professional development, mentorship, and growth opportunities.
A vibrant, fun, and supportive workplace culture.
Regular team events, lunches, raffles, and employee appreciation perks.
We are backed by Shore Capital, a renowned private equity firm that supports our long-term growth and offers access to cutting-edge training, knowledge sharing, and resources to keep you sharp and successful.
We value diversity
At Dynamic Connections, we believe diverse teams drive better results. We are committed to fostering an inclusive, respectful workplace and welcome applicants from all backgrounds and identities. Accommodations are available upon request throughout the hiring process.
Ready to join a team that moves fast, works smart, and celebrates big?
Apply today and take the next step in your logistics career with Dynamic Connections.
Check out our latest team moments on our blog
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
Dynamic Connections is a leading North American third-party logistics company that delivers integrated, intelligent supply chain solutions. Our mission is to provide peace of mind and seamless transportation experiences for our customers. We act as an extension of our customer’s’ teams by delivering consistent communication, exceptional service, and stress-free logistics management.
At Dynamic Connections, we treat our employees the same way we treat our customers—with honesty, integrity, and respect. We work hard, celebrate often, and believe in building a culture where people feel energized and empowered. From paint nights and axe throwing to intramural sports and potlucks, we believe that connection is just as important as execution.
Who are we looking for?
We are seeking a driven and customer-focused Account Manager who is energized by fast-paced environments and thrives on solving complex logistics challenges. As the main point of contact for your customers, you'll play a pivotal role in ensuring their transportation needs are met with precision and care.
What will you do in this role? As an Account Manager, you’ll be part of our dynamic operations team, supporting a portfolio of customers while ensuring smooth day-to-day logistics operations. You are not afraid to pick up the phone, call customers or contact carriers and address challenges head on to ensure we provide the best service possible. Every day, we thrive on our customer’s success in partnering with us, so we are looking for an Account Manager who wants to grow their book of business to successful new heights.
Day to day, you will:
Quote and price shipments: Provide accurate, competitive pricing based on customer needs and market conditions.
Track and monitor shipments: Ensure real-time updates and proactive communication with customers regarding delivery status, delays, or changes.
Manage suppliers: Coordinate and assign shipments to third-party carriers, ensuring accuracy and timeliness.
Customer communication: Act as the primary contact for customers—respond to inquiries, resolve issues, and build lasting relationships.
Problem-solving on the fly: Transportation is a fast-paced environment; things change quickly in our world, so we look for individuals who thrive on customer success and love an opportunity to tackle problem solving...head-on!
Ensuring accuracy: We love technology! We strive to use best in class technology across all of our systems to drive process and accuracy.
Collaborate with team members: Relationship builders – you care about your team and your customers, and that will come across in all of your interactions. You’ll foster strong and long-term relationships with them by treating their business like your own business.
Transportation is time-sensitive and ever-changing—your ability to stay organized, adapt, and communicate effectively is what sets you apart. No two days are ever the same here and you will be challenged to learn and grow every day.
What you bring to the role:
Strong attention to detail and accuracy—you spot issues before they become problems.
Excellent time management and ability to prioritize in a high-volume environment.
Effective communication skills, both written and verbal.
Customer-first mindset—you care deeply about providing exceptional service.
Collaborative team player with a proactive, can-do attitude.
Self-motivated and able to work independently.
Solid computer skills, especially with Microsoft Office (Excel, Outlook, Word).
Bonus if you have:
Previous experience in logistics, transportation, or a related industry.
What we offer:
A full-time, permanent role based in our bright, modern Toronto office. We have a strong in-office culture, where we work collaboratively and cross-functionally. Competitive salary and monthly performance-based bonuses.
Comprehensive benefits package.
Company-paid laptop and iPhone with a paid phone plan.
Clear paths for career advancement—high performers can be promoted in as little as 9–12 months.
Access to professional development, mentorship, and growth opportunities.
A vibrant, fun, and supportive workplace culture.
Regular team events, lunches, raffles, and employee appreciation perks.
We are backed by Shore Capital, a renowned private equity firm that supports our long-term growth and offers access to cutting-edge training, knowledge sharing, and resources to keep you sharp and successful.
We value diversity
At Dynamic Connections, we believe diverse teams drive better results. We are committed to fostering an inclusive, respectful workplace and welcome applicants from all backgrounds and identities. Accommodations are available upon request throughout the hiring process.
Ready to join a team that moves fast, works smart, and celebrates big?
Apply today and take the next step in your logistics career with Dynamic Connections.
Check out our latest team moments on our blog
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
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