Internal Sales Representative for Refrigeration- EN

The internal sales representative acts as a resource person for promoting our products to customers, assessing their needs and submitting proposals that will result as often as possible in a sale.

What You Will Accomplish With Us

• Assessing customer needs and resources and recommending appropriate goods and services
• Providing data for product design when goods and services must be tailored to the customer’s needs
• Preparing specifications based on project plans/specifications and the full proposal
• Preparing technical drawings and data sheets for client approval
• Answering calls from clients and external representatives
• Ensuring that finished projects are complete and accurate
• Managing projects and working with mechanical contractors and engineers
• Informing customers about standards
• Following up with customers verbally or in writing to ensure their satisfaction
• Determining the best method to use to resolve issues and ensure customer satisfaction and company compliance with policies
• Answering customer requests, questions and complaints related to products and services
  
  

What You Bring To Our Team

• Completed secondary school diploma
• Training related to the sales field or in an HVAC-R field
• Sales training
• Excellent verbal and written communication
• Answering the phone professionally and providing excellent customer service
• Ability to work under pressure and work quickly
• Organizational and time management skills
• Initiative and resourcefulness
• Sales skills
  
  

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
  
  

Master, for over 70 years

We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.

It's good to work with us

At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.