Receptionist

At Beedie, we foster talent, encourage innovation, and reward success.

We’re always looking for like-minded people to join our team and share our passion for doing the best work of our lives. Our approach is simple: we work hard, we have fun, and we make a difference. And, we’ve been recognized as a top employer provincially and nationally. Our people are the heart and soul of our organization. If you are passionate, hardworking, ambitious, and want to be part of a dynamic and growing company that will take your career forward, join us.

Position Overview

The Receptionist plays a pivotal role in ensuring Beedie’s customer service to both internaland external customers and general administrative support are at the highest level of quality. You are a customer service guru who thrives in a fast-paced environment.

Primary responsibilities include ownership of reception, cultivating vendor relationships and providing exceptional client service. You are incredibly pro-active, not afraid to ‘roll-up your sleeves’ and get ANY job done, and you are a master at anticipating needs and expertly navigating ambiguity.

Key Responsibilities

• Welcome visitors in-person or on the telephone; answering/referring inquiries, guiding them to the appropriate meeting rooms, offering refreshments as needed
• Opening/closing duties of the office
• Maintain the reception in a tidy and presentable manner
• Manage the main switchboard and direct callers as appropriate
• Respond to telephone, e-mail, and in-person inquiries from clients, business partners, internal employees, and other parties
• Refer inquiries to appropriate individuals, divisions, or departments across the organization
• Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence such as faxes
• Arrange and book meetings as requested
• Administration of our BeedieFIT program
• Administration of our Beedie lunch program
• Coordination and cataloguing of files stored off-site (Iron Mountain)
• Assist with organizing catered lunches
• Maintain office stationery, washrooms, and kitchen supplies
• Distribution of weekly office snacks; sourcing cost effective options and ordering as required
• Daily servicing of coffee machines; troubleshooting as required
• Ensure cleanliness and professionalism of office environment, including boardrooms, lunchrooms and kitchen maintenance
• Maintain parking plan and record of users. Arrange for additional parking stalls as required
• Liaise with cleaners and plant maintenance contractors as to added tasks, concerns etc.
• Update/maintain office seating plan
• Assist with various office duties (filing, document scanning/copying and binding and assembling binders and brochures)
• Support with office fire warden responsibilities, in case of an emergency
• Coordinate floral arrangements to vendors, employees or clients for special occasions
• Errands as required
• Projects as assigned
  
  

Desired Skills And Experience

• Minimum of 2 years of direct experience in a receptionist or front desk role
• Strong written and verbal communication skills, with the ability to interact effectively at all levels of the organization, including with senior leadership
• Excellent customer service orientation and interpersonal skills
• Solid understanding of general office procedures and administrative best practices
• Ability to draft clear and professional correspondence, including emails, memos, and letters
• Familiarity with office supply and equipment ordering processes, including inventory tracking and control
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); advanced skills preferred
• Strong problem-solving skills with the ability to assess and address issues independently and proactively
• Exceptional attention to detail, with strong organizational and time management abilities
• Friendly, approachable, and a good sense of humor
• Positive, proactive, and team-oriented attitude
• Adaptable and comfortable working in fast-paced or ambiguous environments
• Proven ability to handle sensitive information with a high degree of confidentiality and discretion
  
  

$45,000 - $55,000 a year

The annual base pay range for this position will be based on the desired experience level for this role. Additionally, Beedie recognizes exceptional individual and team performance through our pay-for-performance bonus program. Factors that contribute to pay decisions include: relevant business and candidate factors such as market location, education, job-related knowledge, skills, experience, and organizational needs.

The base salary and bonus are just a few key components of the overall compensation at Beedie. We also provide generous learning and development support, comprehensive group health benefits, vacation, maternity leave top-up, RRSP matching, paid time for volunteering, and more...

We value your interest in Beedie. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.