Computer Install Technician

Deployment Technician (4-month term)

Location: Edmonton, AB

Opportunity at Microserve

Position Overview

Microserve is looking for Computer Install Technicians to join our team in Edmonton, AB on a 4-month fixed term basis. The Computer Install Technician is responsible for deploying and retiring IT hardware in our branch or client environments. This may involve physical installation, transfer of settings or data, installation and configuration of software, or training and support for PCs, laptops, printers and peripherals. This position may require travel and presence on client sites such as healthcare, government, and educational institutions.

Responsibilities

• Software and network configuration and troubleshooting
• On-site discoveries of end-user equipment
• Printer/peripheral installation
• Diagnose, repair, and upgrade PC software and equipment
• Image workstation for new deployments
• Provide solutions to client / customer based on their needs
• Record-keeping and asset management
• Support other departments as necessary, depending on workload
• Delivering computer and/or printer orientation
• Other duties as required
  
  

Qualifications And Education Requirements

• Ability to establish and maintain positive customer service
• 1 year of experience in an enterprise/business IT environment
• Knowledge of desktop hardware, preferably from an enterprise or business environment
• Knowledge of software installation and troubleshooting in a Windows environment
• Experience in PC assembly or repair
• CompTIA A+ Certification (or similar) is considered an asset
• Vendor-specific hardware certification desired
• Presentation and training skills are an asset
  
  

Position Requirements

Successful applicants must be:

• Able to lift 50+ lbs.
• Driver’s license and access to own vehicle is needed as some travel to client site is required
• Willingness and ability to participate in carpooling arrangements
• Good to have: Be able to drive a small, cube van
• Compliant with all client health and safety requirements, inclusive of required vaccinations
• Able to pass the criminal record check as required by our client(s)
  
  

Microserve is committed to a diverse and inclusive workplace. We are an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify the Recruiter.

About Us

Microserve is an industry leading provider of IT services and solutions to Canadian organizations. Headquartered in Burnaby, BC, with offices in Victoria, Calgary, and Edmonton, we employ over 550 team members, and we’re one of the largest technology solutions providers in Canada. Our 30+ years of continued success and growth stem from our commitment to long term client relationships, adaptability to continuous changes in the IT industry, and our amazing people.