Senior Manager, Vendor Management - Tangerine

Requisition ID: 229091

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

Accountabilites

Managing and supporting Tangerine Bank’s vendor management and is accountable for:

• Manage all aspects of the vendor relationship which includes vendor onboarding/ offboarding, regular contract lifecycle management, project management, issue, and SLA (service level agreement) management
• Develop strong relationships with Tangerine Risk Owners, acting as the first line third party risk advisor and serving as the primary conduit between the Risk Owners and the Second Line of Defense.
• Assist contract owners in completing vendor onboarding, third-party contract risk assessments and due diligence activities to mitigate third party risk
• Responsible for assessing, monitoring and mitigating risks associated with third-party vendors
• Ensure all external service providers comply with the Global Third-Party Risk Management policies and frameworks ensuring consistency across the Tangerine business units and third-party vendors
• Provide program and governance reporting to senior management and respective committees
• Continuously identify opportunities to improve effectiveness and enhancements of risk identification and management policies and processes, focusing on third party risk and vendor management
• Champions a customer focused culture to support Tangerine’s organizational strategy and leverage broader Bank relationships, systems, and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment.
  
  

What You’ll Bring?

• Previous people manager experience and experience with Technology vendors is an asset
• Strong knowledge of operational risk, regulations (OSFI Guidelines E-21, E-13, B-10), and internal policies & procedures impacting banking operations.
• Strong problem solving, critical thinking and analytical skills to rapidly assess problem situations.
• Demonstrates creativity and adaptability when identifying solutions.
• Excellent verbal and written communication skills, with ability to communicate on a broad spectrum (from deep technical discussions to high level executive vision).
• Excellent interpersonal, negotiation and relationships management skills.
• Excellent organizational skills and the ability to manage multiple complex initiatives.
• Demonstrates proactivity and accountability.
• Thorough knowledge of Excel, PowerPoint, and Word
• University degree or equivalent with at least 5 years experience in financial services.
  
  

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence.
• Limited travel domestically
  
  

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.
• Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)
  
  

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.