Operations Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

This Position Reports To

Local Division Manager

ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine

builders. www.abb.com/robotics

Your Role: Own the Challenge

• Develops and executes a customer-focused operations strategy derived from the overall business and functional strategy for the local unit, aligned with business area/division/product group strategy and targets.
• Owns and is accountable for delivering operations KPIs in line with ABB expectations, including safety, quality, delivery, inventory, and productivity. Manages integrated project management and ensures on-time/on-margin project execution to deliver project gross margins and profitability.
• Champions a culture of Lean Six Sigma and continuous improvement across the organization. Monitors NPS (Net Promoter Score) results and develops cross-functional initiatives to improve customer satisfaction.
• Ensures compliance with the Enterprise Quality Management System, maintaining process documentation and supporting internal and external audits to uphold ISO 9001 certification.
• Ensures compliance with local and global standards, rules, policies, and procedures related to operations/project execution/supply chain. Drives cost-saving initiatives with SCM and communicates these with applications and sales.
• Collaborates with Customer Service, Sales & Applications to review solutions, identify risks, and implement plans to ensure profitability.
• Assesses risks and safety hazards, implementing plans to ensure the safety of people and equipment.
• Ensures all operations functions are properly organized, staffed, and directed. Builds an effective, capable, and high-performing organization, developing talent and continuously improving organizational effectiveness.
  
  

What It Takes To Run What Runs The World

• Proven experience in budget and performance management, strategy implementation, and data analysis & reporting.
• Expertise in end-to-end operations management, project management, and quality assurance & excellence.
• Strong focus on customer satisfaction and experience with engineering & manufacturing processes.
• Proficiency in inventory management & control, logistics, and supplier relationship management.
  
  

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB Values The Dedication, Commitment, And Expertise Of Our Employees. As An Employment Equity Employer, We Believe In An Inclusive And Diverse Workforce. We Are Committed To Ensuring That Our Policies And Practices Align With The Employment Equity Program, Aiming For a Workforce That Is Truly Representative Of The Four Designated Groups

• Women
• Indigenous peoples
• Members of visible minorities
• Persons with disabilities
  
  

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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