Strategic Merchandiser, Staples Promotional Products
Staples
Date: 12 hours ago
City: Vaughan, Ontario
Contract type: Full time

Staples Promotional Products leads the industry with design expertise, best in class technology and inspiring creativity. SPP offers hundreds of customizable products – from coolers to notebooks – that allow companies to maximize brand recognition and reach thousands of people at a low cost.
What you’ll be doing:
The SPP Strategic Merchandiser will be responsible for collaborating with Account Services Leads & Sales Teams to create the merchandise strategies for key strategic accounts and source corresponding products for ad-hoc (“Special”) orders and online branded merchandise collections. This role involves creating value through an on-brand, on-goal product selection and contributing to program revenue targets, vendor placement KPIs, and customer retention.
What you’ll be doing:
What you’ll be doing:
The SPP Strategic Merchandiser will be responsible for collaborating with Account Services Leads & Sales Teams to create the merchandise strategies for key strategic accounts and source corresponding products for ad-hoc (“Special”) orders and online branded merchandise collections. This role involves creating value through an on-brand, on-goal product selection and contributing to program revenue targets, vendor placement KPIs, and customer retention.
What you’ll be doing:
- Collaborating with Account Services Leads & Sales Teams to create merchandise strategies for key strategic accounts.
- Sourcing products for ad-hoc (“Special”) orders and online branded merchandise collections.
- Mentoring Merchandising Specialists in line with organizational focus areas and goals.
- Working closely with vendor partners to craft product solutions based on project scope and secure/negotiate pricing and proofs.
- Engaging with multiple departments and roles including Account Service Leads, Program Specialists, Account Service Coordinators, Graphics, Purchasing Analysts, and Sales Teams.
- Attending strategy meetings, tradeshows, and related customer meetings to present merchandise assortment or provide direction.
- Developing and executing a strategic merchandising plan to achieve budgeted goals in sales and maintain margin in a competitive digital ecosystem.
- Analyzing performance and informing decisions for merchant strategy for both client opportunities and vertical product suggestions.
- Providing guidance for orders requiring Licensing Requirements (MLB, NHL, etc.) and assisting in sourcing for complex quote orders for the Sales Team.
- Supporting Business Development with creative requests for new or retention clients.
- Strong “business” communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.
- Strong professional acumen and skills in salesmanship and managing difficult relationships.
- Self-motivated and energetic personality.
- Solid PC skills (Word, Excel, PowerPoint).
- Demonstrated project management and collaboration skills.
- Teamwork and flexibility are essential.
- Ability to multi-task and prioritize under pressure.
- Good judgment in all aspects.
- Demonstrated ability to provide product recommendations that support the overarching strategy of a business.
- Strong knowledge of product merchandising, industry trends, and regulations.
- Ability to manage multiple projects simultaneously and prioritize projects based on business needs and timelines.
- Bachelor’s Degree preferred.
- 5+ years of relevant work experience in product marketing, merchandising, or a related field.
- Experience in planning, managing, and executing successful product ideas that impact business goals.
- Highly proficient business written and verbal communication skills.
- Understanding of trends for every industry that impacts the promotional product business.
- Promotional products merchandising or purchasing skills an asset.
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