Configuration Technician - Contract

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview: We are seeking a technically skilled and detail-oriented individual to join our team. The successful candidate will be responsible for configuring both new and refurbished systems for internal and external customers, ensuring quality and timely delivery in accordance with our standards and procedures. Key Responsibilities:

• Configure new and refurbished computer systems for internal and external clients.
• Install, test, diagnose, and troubleshoot software and hardware issues on a range of devices.
• Ensure daily production targets are met, as assigned by the Configuration Scheduler.
• Collaborate with vendor-specific and internal technical support teams to resolve technical challenges.
• Adhere to all ISO procedures as outlined in Compugen’s Quality Management System.
  
  
  

Skills & Qualifications:

• Post-secondary education in Electronics or a related Information Technology program.
• Minimum of 2 years’ experience in the PC industry, including hands-on work refurbishing desktops, notebooks, printers, and other hardware.
• Strong troubleshooting skills, particularly with PC and server hardware.
• Quick learner with a proactive, self-starting attitude.
• Able to follow detailed instructions and work independently with minimal supervision.
• Excellent verbal and written communication skills.
• High attention to detail and a proven ability to deliver quality, precision-based work.
• Flexible and adaptable to shifting priorities and tight deadlines.
• Previous experience in a sales-oriented or customer-focused environment is an asset.
• Must be able to lift a minimum of 30 lbs independently.
  
  
  

Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

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