administrative assistant

Wilson's Group of Companies


Date: 7 hours ago
City: Victoria, British Columbia
Contract type: Full time
Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Transportation company

Responsibilities

Tasks

  • Schedule and confirm appointments
  • Manage contracts
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Arrange travel, related itineraries and make reservations
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents
  • Perform data entry
  • Provide customer service
  • Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Windows
  • MS Word
  • Enterprise resource planning (ERP) software
  • SharePoint
  • Adobe Acrobat Reader
  • Electronic mail

Technical terminology

  • Business

Area of work experience

  • Tourism

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Repetitive tasks
  • Large workload
  • Work with minimal supervision

Personal suitability

  • Ability to multitask
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Team player
  • Accurate
  • Client focus
  • Reliability
  • Time management
  • Adaptability
  • Accountability
  • Dependability
  • Due diligence
  • Quick learner

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits

  • Gratuities

Other Benefits

  • Free parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)

Support for mature workers

  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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