PA Rentals Associate

Long & McQuade Musical Instruments

Date: 10 hours ago

City: Vancouver, British Columbia

Contract type: Full time

Title

PA Rentals Associate

Department

Pro Audio & Recording

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

368 Terminal Avenue

Vancouver, BC

Job Description

Help our customers through renting of musical instruments and gear
Assist customers to and from vehicle with rental gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise department to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

Must be a musician who plays at least one instrument or sound engineer
Ability to demonstrate and educate customers on basic PA setup
Must be able to work weekdays, weeknights and weekends
Troubleshoot questions over the phone and e-mail
Physically able to lift up to 65 lbs / 30kg
Excellent verbal communication skills
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset
Experience with Digital Mixers, DJ equipment, and/or Lighting would be considered an asset

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