Document Controller - Quality Department

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Job Summary:

The Document Control Clerk is accountable for the Document & Records Management function within the Customer Service and Product Quality Department, including Document Control activities at other sites, and Control Quality Systems and relevant Document & Records Management Systems.

Direct Accountabilities:

• Scan and file daily records.
• Assist in locating legacy records (on & off site).
• Lead continual improvement projects based on outcome of analysis of data, corrective and/or preventative actions, etc. in accordance with company’s procedures (e.g., new storage solutions, new scanning solutions, etc.).
• Digitization of legacy records (paper, microfilm, microfiche, & aperture cards).
• Backfill Document Control when necessary.
• Help with training new hires on current processes, procedures and EDMS.
• Maintain up to date document control procedures (work instructions and forms).
• Support third party audits, including managing of required corrective action plans for Document Control & Records Management findings as applicable.
• Manage the day-to-day control of document systems (Electronic Storage, Hardcopy Storage, Printers, Plotters, Mylars distribution and control, etc.) Electronic Storage software training, software and hardware upgrades.
• Maintain weekly priorities, while monitoring KPI’s for document control to meet service level expectations of departments using document control services.
  
  
  

Education Required

• High school diploma or equivalent.
• Post-secondary education preferred.
  
  
  

Experience, Skills, And Attitude Required

• 1 to 3 years in document & records management preferred
• Excellent paper and electronic filing skills.
• Proficient in document scanning processes.
• Proficient in word, excel, outlook, and Adobe Acrobat.
• Familiar with EDMS (Adept, Laserfiche, Kodak).
• SharePoint experience.
  
  
  

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.