Liaison Officer

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Office of the Registrar is dedicated to helping our students achieve their academic goals by providing to the Western community an array of integrated student related services in a confidential and professional environment. This includes providing exceptional service to current students as well as prospective students from the initial point of interest in undergraduate programs at Western, through the information gathering, application, and admission processes.

Responsibilities

The Liaison Officer supports the University in recruiting and retaining the best possible students to Western. The incumbent promotes the Western University brand and attracts high quality students to undergraduate degree, diploma and certificate programs through various on and off campus program and virtual events. The Liaison Officer acts as a first point of contact and represents Western at education fairs, secondary school and college visits, and other related outreach events including online platforms. The incumbent provides advice and responds to inquiries from students, teachers, guidance counsellors, the general community and other stakeholders in regard to Western's programs and service offerings, the application and admissions processes, funding sources, housing options, student life, and/or international exchange opportunities and transitions.

Qualifications

Education:

• Undergraduate university degree from an accredited, recognized university

Experience:

• 2 years of public relations or communications experience
• Recruitment experience or client/ service interfacing experience is preferred
• Digital communications experience (email, chat and social media) is preferred

Skills, Abilities & Expertise:

• Demonstrated oral and written communication skills with an emphasis on professional presentations to external contacts
• Ability to multi-task and maintain an organized and effective personal work environment
• Ability to efficiently handle a variety of tasks simultaneously and meet deadlines by setting effective priorities
• Demonstrated public speaking experience to large and diverse groups
• Ability to establish rapport with people from diverse backgrounds
• Ability to work within a flexible schedule to accommodate the University’s events and activities
• Positive, outgoing attitude with a genuine customer service orientation
• Self-driven, independent thinker who is highly motivated and possesses an intrinsic passion for quality
• Ability to remain highly motivated, resilient, innovative, and collaborative when faced with challenges
• A strong record of teamwork with the motivation and ability to work independently with little supervision
• Intermediate computer skills in Microsoft Office
• Detailed knowledge of the university environment and structure and the ability to liaise and work effectively in a team environment and with members of the campus community at all levels
• Ability to apply creativity, innovation and resourcefulness to daily work
• A working knowledge of post-secondary programs throughout Canada is an asset

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Background Checks

While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

Please note, successful applicants will be required to produce a current, clean driving abstract and may be required to produce current record check(s) (e.g. vulnerable sector, criminal record and police information) from a police service prior to commencing employment.

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.