Manager, HR - OPS

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Position Summary

Manager Human Resources Operations

Reporting to the Senior Director, Human Resources, the Manager, HR Operations will support the coordination and execution of HR strategy, services, policies, and programs for manufacturing operations in Calgary and Victoria. The successful candidate will act as a trusted advisor to their assigned client group, direct reports, and peers to ensure effective and aligned delivery of HR services.

This individual must thrive in a fast-paced environment, manage ambiguity and complexity, and drive process improvement while balancing a wide range of priorities. Strong communication and organizational skills, combined with a proactive approach to problem-solving and team collaboration, are essential for success.

Key Responsibilities

• Lead, mentor, and develop a high-performing HR team.
• Ensure consistent implementation and enforcement of HR policies and programs across the organization.
• Support the development of workforce plans that meet current and future resourcing needs.
• Partner with Talent Acquisition to provide full-cycle recruitment support, including strategy development, direct sourcing and reporting.
• Provide HR resource reporting and act as HR representation in weekly program review meetings.
• Drive employee engagement by executing surveys, communicating results, and developing follow-up action plans aligned with strategic objectives.
• Coach and mentor management team members to build leadership capability.
• Lead execution of core HR programs including performance management, compensation cycles, succession planning, and workforce planning.
• Ensure disciplinary processes are compliant with internal policies and external legal requirements.
• Act as a key partner in organizational design to ensure departments are structured for efficiency and effectiveness with the right capabilities in place.
• Collaborate cross-functionally to deliver training, advisory services, and other HR programs that support business needs.
  
  
  

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree or CPHR designation is an asset).
• Minimum 5 years in a leadership role within HR operations, preferably in a manufacturing environment.
• Strong understanding of employment laws, regulations, and HR best practices.
• Proven track record in team leadership, development, and operational execution.
• Proficiency in HR technologies and systems.
• Solid business acumen and understanding of HR’s role as a service provider to operations.
  
  
  

Skills & Attributes

• High level of professionalism and discretion in handling confidential information.
• Exceptional interpersonal and communication skills with the ability to build relationships at all levels.
• Analytical and problem-solving mindset with the ability to interpret HR data and trends.
• Tech-savvy, with a focus on leveraging tools to increase productivity and improve service delivery.
• Highly organized, detail-oriented, and capable of managing multiple priorities.
• Innovative thinker with a collaborative approach to solving complex business challenges.
• Strong analytical and problem-solving skills with the ability to interpret HR data and
  
  
  

trends

• Embraces technology as a tool to enhance management practices, increase productivity and optimize the level of service delivery
• Detail-oriented, organized, and able to manage multiple priorities effectively
• Brings an ability to 'think outside the box'; has a proven track record of creative problem-solving and consensus building skills necessary for addressing sensitive business problems
  
  
  

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.