SERVER

Job Title: Server
Reports To: Restaurant Director

Job Summary:
We are seeking highly motivated and experienced Servers to join our esteemed team at Piva Modern Italian.
The ideal candidate will possess exceptional customer service skills, arefined demeanor, and a deep understanding of fine dining etiquette. This role requires a passion for providing personalized service and exceeding guest expectations in a sophisticated and demanding environment.

Responsibilities:

• Guest Service Excellence: o Greet guests warmly and professionally, ensuring a welcoming and memorable first impression.
• Guide guests to their tables and present menus, offering insightful and personalized recommendations based on their preferences.
• Take accurate and detailed orders, ensuring all requests and dietary restrictions are communicated clearly to the kitchen.
• Serve food and beverages with grace and precision, ensuring proper presentation and temperature.
• Anticipate guest needs proactively, ensuring their comfort and satisfaction throughout the dining experience.
• Address any guest concerns or issues promptly and discreetly, striving for complete guest satisfaction.
• Build and maintain lasting relationships with regular guests.
• Wine & Beverage Service: o Possess in-depth knowledge of Italian wines, spirits, and cocktails.
• Recommend appropriate wine pairings based on guest preferences and menu selections.
• Perform professional wine service, including decanting, aerating, and serving.
• Ensure responsible alcohol service and adhere to all relevant regulations.

Restaurant Operations:

• Collaborate effectively with the kitchen staff, sommeliers, and other service staff to ensure seamless and efficient service.
• Maintain a clean and organized work area, adhering to the highest standards of cleanliness and sanitation.
• Assist with table setting and resetting, ensuring tables are impeccably presented for each guest.
• Utilize the restaurant's point-of-sale (POS) system accurately and efficiently.
• Assist with other duties as assigned, such as assisting with special events and banquet service.

Qualifications:

• Proven experience as a Server in a fine dining restaurant setting is essential.
• Extensive knowledge of Italian cuisine and wine is highly preferred.
• Excellent communication and interpersonal skills, with a refined and professional demeanor.
• Strong customer service orientation with a genuine passion for exceeding guest expectations.
• Ability to work effectively under pressure in a fast-paced and demanding environment.
• Meticulous attention to detail and a strong work ethic.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Benefits:

• Competitive salary and generous tips.
• Employee discounts on food and beverages.
• Opportunities for professional growth and development within a prestigious establishment.
• The opportunity to work in a dynamic and rewarding environment with a passionate team