hotel clerk supervisor

Best Western Cowichan Valley Inn


Date: 12 hours ago
City: Duncan, British Columbia
Salary: CA$25 per hour
Contract type: Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • or equivalent experience

  • Work setting

  • Relocation costs covered by employer
  • Hotel, motel, resort

  • Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Provide information on hotel facilities and services
  • Perform front desk duties
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Follow emergency and safety procedures
  • Maintain an inventory of vacancies, reservations and room assignments

  • Supervision

  • 5-10 people

  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Tight deadlines
  • Work under pressure

  • Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
  • Reliability
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 hours per week
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