Product Manager - Markham, ON (Hybrid)

Position Type: Full Time

Department: IT

Work Location: Canada

Work Arrangement: Hybrid (2-3 days/week in office)

Work Hours: Standard Business Hours M-F

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

As a Product Manager your primary focus is to ensure that the core business applications support the company’s overall strategy and goals. You will work closely with the business and the development teams to ensure that the application solutions meet the business and organizational needs. You will drive product strategy and partner closely with the business to define and deliver on development priorities and timelines for the Sentrex suite of technologies. Your job duties will include evaluating business needs, documenting systems requirements, and translating data between business users and technical developers.

Additionally, you will be a key leader in managing the product throughout its lifecycle (conception through end-of-life) inclusive of product design, launch plans and technology strategy.

Sentrex aims to build applications that drive efficiency and help coordinate our capabilities and services to help patients and physicians get access to care for specialty medications. As a Product Manager, you will be a key leader in driving the strategy and delivery of the technologies that connect our ecosystem and differentiate Sentrex from the competition.

A Day in the Life (What you will do here):

• Develops the business case for new products and improvements to existing products.
• Manages and prioritizes application requirements.
• Work collaboratively with engineering, operations, business development, and UX teams on the design of cutting- edge technologies.
• Works closely with development and support to ensure business case and customer satisfaction goals are met.
• Develop detailed implementation and launch plans to ensure seamless delivery of new features and applications.
• Develop user stories and product workflows.
• Assist in creating product and release documentation.
• Additional duties as assigned by the manager.

What you need to ensure you are set up for success:

• Minimum of 5 years prior experience working with business data computer systems.
• In-depth working knowledge of MS Office Tools such as Excel, Visio, MS Project, PowerPoint
• Experience managing day-to-day technical and design direction.
• Experience in one or more of the following: cloud infrastructure, containers, developer tools, developer operations, serverless, software as a service, marketplace, and/or billing.
• Knowledge of multiple functional areas such as product management, engineering, UX/UI, sales, customer support, finance, or marketing.
• Knowledge and experience in writing SQL queries a bonus
• Experience working with requirements gathering software such as MindManager, Jama Connect, Visure, etc.
• Minimum bachelor’s degree in computer science or a related field.
• Excellent communication skills (verbal and written)
• Excellent interpersonal and organizational skills
• Excellent aptitude for organizing and prioritizing.
• Analytical skills, along with logical and critical thinking.
• Ability to influence multiple stakeholders without direct authority.

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications, however, please note that only candidates who meet the specified requirements will be contacted for an interview. Accommodations can be made available upon request for those candidates taking part in the selection process.