Cashier

Description

Job title

Cashier

Reports to

Store Manager

Job Purpose

Ria is looking for a part-time to full-time Cashier for our Ria Store branch located in the Leamington, Ontario. This position will play a key role in delivering professional, courteous and personalized customer service. As a Cashier, you will report directly to the Store Manager and primarily be responsible for carrying out a variety of financial transactions while expressing out company’s values. The ideal candidate must be fluent in English and Spanish to support our business needs.

Duties And Responsibilities

• Interact with customers face to face in order to receive and process all of Ria’s Financial products such as cashing cheques, money transfers, selling and buying foreign currency, etc.
• Accurately enter or verify the customer’s information in our proprietary system
• Courteously answer customers inquiries and questions professionally by phone or email
• Assist customers with various inquiries such as processing transactions, questions about our products, cancellations and providing Ria Agent locations
• Review incoming transactions in order to detect accuracy and follow up on any mistakes
• Identify problems,issuesor complaints duringqueries and proposesolutions to management
• Keep up to date with Ria’s products, services and policies
• Balance your cash register and prepare the bank deposit.
• Prepare the daily transaction record
• Perform other duties as assigned or requested
  
  

Qualifications

• High School Diploma
• Excellent written and verbal communication skills in English and Spanish. Any other language is considered an asset
• Minimum of 2 years’ experience in retail customer service and cash handling
• Possess experience with face-to-face customer service, fully understanding and meeting customers’ needs and cross selling various products
• The key characteristics this individual must possess are having positive attitude, demonstrating sound judgement and being pleasant and respectful to customers and team members
• Ability to stay focused, pay attention to detail under pressure and work in a fast-paced environment
• Must be flexible to work different schedules daily and work on weekends
  
  

Working Conditions

• Primarily sedentary work in a retail store environment
• Overtimerequired as needed
  
  

Physical Demands

• Ability to stand for extended periods
  
  

What We Offer

• Competitive hourly pay, overtime opportunities and annual bonuses
• Two weeks training in all of Ria’s financial services products, proprietary computer system, policies and regulations pertaining to the money service business industry
• Work schedule is Monday – Sunday and need to be flexible to work until 9:30 pm
• Dress code is casual professional
• Paid time off for vacation, holidays and sick days
• Group insurance medical benefit plan
• Pension plan program