guest service supervisor - hotel

Falls Avenue Resort Niagara Falls


Date: 15 hours ago
City: Niagara Falls, Ontario
Salary: CA$21.63 per hour
Contract type: Full time
  • Education:
  • Expérience:

  • Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • or equivalent experience

  • Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

  • Supervision

  • 5-10 people

  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Tight deadlines

  • Personal suitability

  • Accurate
  • Client focus
  • Flexibility
  • Organized

  • Experience

  • 1 to less than 7 months

  • Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
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