Client Administrator
Scotiabank
Date: 21 hours ago
City: Toronto, Ontario
Contract type: Full time
Requisition ID: 227786
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
As a Client Administrator you will have the opportunity to provide excellent service to clients by researching and resolving trade requests.
Is this role right for you? In this role you will:
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
As a Client Administrator you will have the opportunity to provide excellent service to clients by researching and resolving trade requests.
Is this role right for you? In this role you will:
- Maintain a high level of service to our clients by ensuring that we process the client’s needs accurately and efficiently
- Investigate and track system issues and develop workarounds/solutions
- Work with the team to provide proactive solutions to problems and potential issues
- Improve service levels by continually reviewing processes/procedures and identifying opportunities for enhancement
- Sort, scan, index incoming mail
- Work with Assistant Manager to ensure all team members are fully cross trained
- Work with Assistant Manager to define and enhance procedures
- Participate in special projects/assignments; perform other duties as required
- Be responsible for the quality control of team tasks
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- Post secondary education
- Experience in customer service or Backoffice environment is an asset
- Knowledge of industry databases (i.e. iFast, AWD) is an asset
- Strong problem-solving skills
- Strong attention to detail
- Effective verbal & written communication skills
- The ability to multi-task and prioritize & organize incoming work
- Excellent time management skills
- An ability to work in a fast-paced, constantly changing environment
- The ability to meet and maintain specified minimum productivity and quality standards
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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