Communications Advisor

City of Edmonton


Date: 1 day ago
City: Edmonton, Alberta
Contract type: Full time
Are you a highly skilled communications professional and team player? Are you passionate about Edmonton and able to adapt quickly in an ever-changing environment? If so, we want you on the City of Edmonton Communications and Engagement team supporting the City Operations department. The department includes four branches: Edmonton Transit Service, Fleet and Facility Services, Parks and Roads Services and Waste Services. We are seeking up to four Communications Advisors to support the department: one permanent position and up to three temporary positions up to 11 months in duration.

As a Communications Advisor, you will provide integrated external and internal communications strategy and advice in support of corporate, departmental and branch projects, issues and initiatives. You will work with teams to identify and define business problems, craft communications strategies to assist in solving those problems and implement plans and associated tactics.

The responsibilities of this position range from the development of comprehensive integrated communications plans, to project management and relationship building. You are required to work closely with colleagues in an integrated fashion on projects across portfolios. You will provide strategic communications advice and support to help resolve communications challenges and needs, and will exemplify the City of Edmonton’s cultural commitments.

What will you do?

  • Lead, develop, manage and implement integrated marketing and communications plans and projects for both external and internal audiences Identify emerging issues and provide timely advice, responsive issues management and effective communication strategies
  • Manage media relations and potential issues, including reviewing Council reports, planning and managing media events, developing strategies, consistent messaging, coaching spokespeople and serving as a spokesperson as required
  • Build relationships with business partners and colleagues to ensure information and insights are shared in a manner that enables quality advice and planning
  • Work with clients, designers and suppliers to help create effective communication, marketing and advertising products
  • Provide communications support to public engagement initiatives that involve residents in the development of projects and initiatives
  • Write news releases, public service announcements, media advisories, newsletters and other communication tactics resulting from well-developed strategic plans. Edit, develop and update 311 messaging for programs, projects and initiatives
  • Use social media channels to advance business goals and enhance internal and external communication efforts
  • Perform other duties as assigned


Qualifications:

  • Degree in a communications, public relations, or related field, supplemented by a minimum of two (2) years progressively responsible experience in a designated public relations, public affairs or public information position


OR

  • Diploma in a communications, public relations or related field, supplemented by a minimum of four (4) years progressively responsible experience in a designated public relations, public affairs or public information position


Skills required for success:

  • Strategic communication plans experience with the ability to successfully create, develop, implement and evaluate areas of the plan
  • Advertising, printing, graphic design, traditional media, social media and other web-based communications experience
  • Experience supporting effective public engagement activities for project development from concept to implementation
  • Experience working in a government, public sector or large organization would be an asset
  • Demonstrated experience with traditional media relations, coaching spokespeople and acting as a spokesperson
  • Proficiency in Google Suite, Google Applications and Gmail is required
  • Experience related to project management and communicating with stakeholder groups
  • Relationship-building skills with ability to identify and manage issues through a client consulting approach
  • Superior written, verbal communication and presentation skills
  • Alignment with our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
  • Embracing a culture of equity, diversity, reconciliation and inclusion.


Conditions of Employment:

  • Applicants may be tested
  • Applicants are required to include a cover letter that highlights related experience with their application


The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected] . Learn more about our benefits https://bit.ly/COEbenefits

This posting is for one permanent position and up to three temporary positions up to 11 months in duration.

Hours of Work : 40 hours per week. Monday-Friday.

Salary : $43.617 - $54.961 (Hourly); $91,072.300 - $114,758.570 (Annually)

Salary ranges are in the process of being updated in accordance with the recently ratified collective agreement between the City and CSU 52 and will be forthcoming shortly.

Talent Acquisition Consultant : AG/VH

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
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