Analyst

Job Summary & Requirements

The People Experience Team promotes excellence in people by supporting TEAM RVH through the employee life cycle by delivering innovative people strategies and programs that attract and retain TEAM RVH and support a highly engaged workforce that feels valued, recognized, and safe and allows them to grow to reach their full potential.

The incumbent in this role will develop analytical models and data-driven solution as well as provide analysis and strategic problem-solving to identified trends that support decision making. As the People Analyst you will leverage key data assets to strengthen operational efficiency, improve workforce optimization, and support strategic decision-making. You will be responsible for collecting, processing, and analyzing big data to identify workforce trends and insights, applying statistical methods and machine learning algorithms to build predictive models. The Analyst will be responsible for building, reviewing, and refining workforce reports and dashboards and effectively communicating complex technical concepts via data storytelling techniques. The Analyst will utilize research and innovation to identify and build on areas of improvement to support programs and organization wide goals. A focus for this role is on HR metrics, including pulling the data with an ability to translate HR data into actionable business strategies. Responsibilities include but are not limited to:

• Review and refine workforce reports and dashboards, ensuring outputs are accurate and reliable
• Leverage data storytelling techniques to communicate complex insights in a clear, compelling way that supports strategic and operational decisions
• Collaborate with leaders to optimize the use of workforce within departments/units considering staffing models of care, existing complements, and budget allocations
• Prepare and analyze workforce metrics, schedules, and budget data to produce reports for People Experience operations, including preparing and distributing quarterly and annual reports and participating in benchmarking surveys
• Provide analytical and data support to leadership during collective agreement negotiations
• Work with TES to build and develop HR reporting metrics, ad-hoc reports, and People Experience leadership information to facilitate analysis of trends (i.e., status splits [full-time/part-time ratios], leaves, etc.), administration of various planning and improvement of processes
• Collect and analyze workforce data for broader workforce planning activities for the organization that ensures strategic planning translates into improvement recommendations for operational efficiencies
• Prepare and deliver clear and professional reports and presentations to leaders across the organization
  
  

As a qualified candidate you will have the following job requirements:

• A university degree preferably in Data Science, Statistics, Computer Science, Health Economics, or a related field
• Completion of a professional development program in people analytics and/or machine learning required
• At least five years’ experience in roles that require attention to detail and analytical methods in healthcare required
• Excellent communication and teamwork abilities, including the ability to translate data into actionable strategies
• Experience with the use of HR systems required, including HRIS, time, attendance, and scheduling systems (i.e. Kronos/UKG)
• Understanding of HR functions such as recruitment, compensation, performance management, and employee engagement
• Understanding of how HR metrics align with broader business goals
• Experience with the use and management of large data sets required
• Experience conducting research and forming informational reports containing recommendations and conclusions
• Familiarity with employment/labour legislation
• Experience with Quality Improvement Science, Project Management, and familiarity with Lean methodologies an asset
• Knowledge of statistical processes and measures
• Experience generating graphs, tables, training documents, and other information displays
• Demonstrated intermediate skills in Microsoft Office such as MS Excel, SSRS, and SQL including PowerPoint.
• Understanding of budgets, finance, staffing models, FTE’s, etc., an asset
  
  

You are ideal for this position if you have:

• Demonstrated analytical, strategic thinking, and problem-solving skills with the ability to compile data with strong attention to detail
• Experience with Machine Learning, Large Language Models, and other AI techniques
• Experience working with and managing large datasets
• Experience maintaining with database report-writing tools such as SSRS, PowerBI, and SQL
• Experience working with HR data analytics and an understanding of the key metrics
• Proven experience in using data for operational decision support and improvement
• Proven flexibility and ability to adapt positively to change, deadlines and, shifting priorities
• Ability to manage multiple data projects and coordinate with cross-function teams for data collection and implementation
• Highly developed presentation/facilitation skills both written and oral, with a proven ability to take complex data and clearly express it in a compelling manner
• Effective planning and organization skills and a high level of initiative and self-direction
• Proven knowledge of Quality Improvement Science, Project Management, and Change Management principles and methodologies
• Ability to manage information of a confidential and sensitive nature