Order Administrator

About Quadient

At Quadient, we empower businesses of all sizes to drive digital transformation, improve efficiency, and enhance customer experience through secure, sustainable automation solutions. With a collaborative and diverse team culture, we help our clients connect seamlessly—digitally and physically—while supporting individual career growth and innovation.

Role Summary

As an Order Administrator within the Order Management team, you will play a vital role in supporting Direct and Dealer Sales Channels. This entry-level position is ideal for detail-oriented individuals who enjoy working collaboratively, managing data, and ensuring accurate and timely order processing.

Key Responsibilities

• Review and screen all incoming orders with high accuracy and efficiency

• Verify order details and liaise with sales coordinators to resolve any discrepancies or required changes

• Reconcile current applications with customer databases and ensure all information is current

• Process billing contracts and update internal systems post-shipment

• Monitor pricing, promotions, and product offerings to ensure accuracy in orders

• Support team members as needed and act as a backup during absences

• Work additional hours during peak periods (e.g., month-end deadlines), with time in lieu

• Maintain accurate ISO documentation and compliance standards

• Contribute to special projects and related administrative tasks

Your Profile

• High school diploma required (post-secondary education preferred)

• 2–5 years of experience in order administration or a related field

• Strong communication skills (written and verbal)

• Highly organized with excellent multitasking and problem-solving abilities

• Proficient in Microsoft Excel, Word, Outlook

• Quick to learn internal systems and order processing platforms

• Detail-focused, solutions-driven, and collaborative

• Familiarity with internal documentation standards and processes is an asset

This position has a salary range of $40,000 - $45,000 CAD

Quadient CXM Canada, Inc. and Quadient Canada, Ltd. have standard ranges for all Canadian - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Ready to lead the way? Apply now.

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.