front desk agent

Hotel Dene and Conference Centre


Date: 14 hours ago
City: Cold Lake, Alberta
Salary: CA$17.2 per hour
Contract type: Full time
  • Education:
  • Expérience:

  • Education

  • Secondary (high) school graduation certificate

  • Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

  • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

  • Experience

  • Will train

  • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

  • Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

  • Other benefits

  • Free parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 40 hours per week
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