Chief of Staff to the CEO

Location: Canada | Remote

Reports To: Mike Matta, CEO

Type: Permanent | Full-Time

About Solink

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50 and Fast 500, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

We are looking for a strategic, execution-focused Chief of Staff to serve as the right hand to our CEO. This is not an EA role—it’s an operational, high-leverage position for someone who thrives on driving clarity, alignment, and outcomes across a fast-growing organization. As Chief of Staff, you will be part strategist, part operator, and part trusted advisor, acting as a force multiplier to ensure the CEO’s time and focus align with the company’s most critical priorities.

What You’ll Do

• Strategic Partner to the CEO: Act as a force multiplier—collaborating closely with the CEO to drive strategic priorities, operationalize vision, and translate ideas into action.
• Cross-Functional Program Leader: Manage high-impact initiatives across departments from inception to execution, ensuring alignment, momentum, and measurable business outcomes.
• Strategic Planning Facilitator: Lead the company’s planning cycles, including setting and tracking OKRs, managing business review cadences, and aligning teams on long-term goals.
• Accountability Driver: Keep the leadership team focused and on track by following up on key action items, highlighting risks, and surfacing insight-driven recommendations.
• Comms & Content Owner: Prepare polished, high-impact materials for internal and external stakeholders—including board decks, investor updates, executive summaries, and team-wide communications.
• Special Projects Owner: Lead mission-critical initiatives that touch GTM, Product, Finance, and Ops—filling strategic gaps and executing on priorities that don’t fall neatly into a single function.
• Issue Anticipator & Unblocker: Proactively identify challenges, flag misalignments early, and clear roadblocks before they become execution risks.
• Culture Amplifier: Be a steward of Solink’s values. Help ensure culture, clarity, and communication scale alongside the business.
  
  

What You Bring

Must-Have:

• Strategic Operator: You bring 4+ years of experience in high-performance, fast-paced environments—such as investment banking, consulting, strategy, VC-backed startups, or corporate development. You thrive in ambiguity and drive clarity through action.
• Executive-Level Communicator: You have strong executive presence and know how to influence without authority. You communicate clearly, confidently, and with purpose—whether in board meetings or hallway conversations.
• Bias for Action: You don’t just strategize—you execute. You’re energized by fast-moving environments and are known for turning ideas into results with urgency and precision.
• Cross-Functional Leader: You’ve led initiatives across teams by building relationships and aligning stakeholders, not by title. You’re the connective tissue between functions.
• Strategic + Tactical Thinker: You shift fluidly between high-level strategy and hands-on execution. You can zoom out to assess priorities and zoom in to write a plan, draft a doc, or unblock a project.
• Analytical Writer: You’re a structured thinker and a clear communicator. Your writing is concise and persuasive, and your insights shape discussions at the highest levels.
• Location-Ready: You’re based in Ottawa or willing to travel regularly to collaborate in person with Solink’s executive team when needed.
  
  

Nice-to-Have:

• Prior Chief of Staff or founder experience.
• Experience working directly with a CEO or senior leadership team.
• A background in SaaS, marketplaces, or operationally complex business models.
  
  

What It Takes To Thrive In This Role…..

• You excel in fast-paced, high-growth environments where priorities shift and problems aren’t always clearly defined.
• You’re a proactive operator who takes ownership, follows through, and drives outcomes—without needing a playbook.
• You think in systems, love turning chaos into clarity, and bring structure where it’s most needed.
• You’re energized by working closely with executive leadership and aren’t afraid to ask tough questions or challenge the status quo.
• You care deeply about company culture and want to play a meaningful role in scaling it intentionally.
• You bring sound judgment, discretion, and the trustworthiness to be a true thought partner to senior leaders.
• You’re hungry for a role that will accelerate your career—and you’re ready to earn that growth through impact.
  
  

What This Role Is Not

This isn’t a traditional support role or a job with neatly defined tasks. It’s a high-impact, high-trust position designed for someone who thrives in ambiguity and drives clarity at the executive level.

This role is not for you if:

• You prefer clearly defined tasks over solving unstructured, ambiguous problems.
• You're uncomfortable challenging ideas, managing up, or influencing without authority.
• You view the Chief of Staff as a behind-the-scenes support function rather than a leadership amplifier.
• You wait for direction instead of proactively identifying and solving the most critical issues.
• You're seeking a predictable, 9-to-5 role without urgency, rapid change, or accountability for outcomes.
• You’re not excited about diving into the business across GTM, product, operations, finance, and people to understand where to add leverage.
  
  

Security Requirements

• Candidates must undergo a criminal records check upon hire;
• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
• Be willing to comply with Solink’s own security policies and standards.
  
  

Our Values

We do things the Solink way:

• Act with URGENCY – Our customers move fast, so we do too.
• Deliver with QUALITY – We sweat the details and hold a high bar.
• Win with TEAM – No egos. Just outcomes, built together.
• Lead with TRUST – We earn it through clarity, consistency, and care.
  
  

These aren’t just words—they shape how we hire, lead, and grow.

Why Solink?

We’re not just building tech - we’re building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
• Meaningful equity: Every full-time, permanent employee has a stake in our growth.
• Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
• Candid culture: Clear expectations, honest feedback, and no politics.
• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.
  
  

What To Expect From The Hiring Process

We respect your time and value transparency. Here’s what to expect:

• Intro call with an Executive Leader
• Interview with Executive Leader
• Role-relevant task or case (if applicable)
• Final interviews with cross-functional team members
• Offer & onboarding
  
  

How To Apply

Submit your resume and a short cover letter via our Careers Page. Let us know what excites you about this role, and how you’d help move Solink forward.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.