Traveling Client Relations Associate - Site Survey

Infinity Group


Date: 1 day ago
City: Vancouver, British Columbia
Contract type: Full time
Our Team Description

Infinity Group is a design-driven architecture and construction firm. We guide those responsible for developing next-generation workspaces across the US, using a methodology that offers clients critical insight and control over their projects at every step, resulting in an elevated process and final product.

Summary

The Client Relations Associate – Site Survey is a critical field-based role responsible for setting up Infinity Group’s projects for success from the outset. By visiting prospective sites and capturing accurate existing conditions, this role directly informs the design, costing, and scheduling phases that follow. The information gathered becomes the foundation for Infinity Group’s Feasibility Budget Report — a key deliverable that guides early client decision-making.

This role requires a detail-oriented and self-sufficient individual with construction awareness, strong observational skills, and a high degree of adaptability. You’ll travel extensively across the western U.S., gathering the data and insights that enable our teams to confidently scope and plan each opportunity. While professionalism and client presence matter, your most important responsibility is delivering precise, clear, and actionable site documentation that minimizes downstream risk and keeps projects moving forward.

Your Knowledge And Skills

  • 1–3 years of experience in field-based construction, design, real estate, or related roles.
  • Strong attention to detail with high standards for documentation accuracy.
  • Basic understanding of commercial interiors and building systems (MEP, structural, layout).
  • Confident and polished communicator, capable of interfacing with real estate professionals onsite.
  • Able to interpret and annotate architectural drawings with field observations.
  • Self-starter who thrives on travel, autonomy, and managing logistics independently.
  • Tech-savvy with mobile documentation tools, photo organization, and file sharing platforms.
  • Based near a major airport hub with reliable regional and national connections.

Your Responsibilities

  • Conduct visual and measured surveys of commercial properties throughout the western U.S.
  • Collect and document existing conditions including architectural layout, structural features, and basic building systems using laser measuring tools and drawing markups.
  • Attend site walk-throughs and meetings with brokers, landlords, and occasionally clients, representing Infinity Group with professionalism and clarity.
  • Produce organized notes, sketches, photographs, and other data to support internal feasibility assessments.
  • Summarize site findings clearly for design and costing teams, ensuring accurate handoff into the Feasibility Budget Report (FBR) process.
  • Upload all site data into internal platforms (CRM, File Management Platform) accurately and on time.
  • Maintain a flexible and responsive travel schedule to meet evolving project needs across the region.

How We Measure Your Success

  • Booked Revenue
  • Accuracy, clarity, and completeness of site documentation
  • Timeliness of survey execution and reporting
  • Ability to adapt to varying site conditions and timelines
  • Client and broker satisfaction with initial engagement
  • Reduced risk and accelerated project progression due to quality field capture

Physical Requirements

  • Ability to lift up to 15 lbs unaided
  • Must maintain a clean, professional appearance suitable for client- and broker-facing environments
  • Capable of standing, walking, and navigating construction environments during site visits
  • Willingness to travel frequently with overnight stays
  • Compliance with safety protocols as required by local guidelines
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