Account Manager

Durabuilt Windows and Doors is one of Western Canada’s largest window and door manufacturers servicing consumers, contractors and retailers. Established in 1988 and headquartered in Edmonton, Alberta, it’s not just Durabuilt's innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies - it’s also our people.

Accountabilities

Sales - 70%

• Receive company and self-generated leads. Call clients about potential sales.
• Source, develop and close new sales opportunities through inbound lead follow-up.
• Nurture existing relationships with clients by reviewing buying history, suggesting related and new items, and addressing issues when they come up.
• Route qualified leads appropriately for further development and closure.
• Take rough measurements and draft up quotes for the client to approve.
• Accurate monthly, quarterly, and yearly forecasting.
• Meet or exceed budget volume and profitability of sale.
• Collaborate with the sales team to build pipeline and close deals.
• Give prospects and customers design gallery or virtual product tours, and effectively communicate the features and benefits of each product.
• Effective customer follow up to close sale.
  
  

Sales Operation and Support - 30%

• You work with a team of sales representatives, managers and support staff to provide information, simplify technical details offering support and value to our customers.
• Maintain and expand the database of prospects, qualified leads and clients.
• Continue to foster the superior customer relationships with the client throughout the sales cycle including post sales and installation.
• Enter orders into our system (Salesforce) and work with Scheduling and Installation departments to ensure the smooth transfer of information.
• Responsible to weekly/monthly/yearly sales targets.
• Report on current progress at weekly sales meetings. Share challenges, and the solutions that will help you navigate your obstacles.
  
  

Competencies

• You thrive in a quick sales cycle.
• You are confident, outgoing and self-driven.
• You rapidly build trust with your customers and provide solutions to meet their needs.
• You focus on new and existing customers to drive business and increase revenue.
• Strong work ethic, action oriented, plan and pace own work efficiently to meet goals.
  
  

Thrive working in a fast-paced team environment that is constantly changing.

Work Experience

• 1+ year sales experience with a focus on B2C knowledge.
• Demonstrated experience with dealing with clientele from different demographics.
• You have outside sales experience and enjoy working directly with homeowners who are looking to make improvements to their home.
• Experience working in Construction or Building material Industries, with an emphasis on supply and install.
  
  

About Us

Our values are at the core of everything we do!

• Innovative. Think ahead to stay ahead.
• Driver. Stay hungry and act with urgency.
• Ownership. No excuses. 100% accountability.
• Caring. For employees, partners, and the community.
• Individual. We work with great people and expect a lot from them.
  
  

We are one of Western Canada’s largest window and door manufacturers servicing consumers, contractors, and retailers. Established in 1988 and headquartered in Edmonton, Alberta, it’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies - it’s also our people.

Job Type: Full-time

Benefits

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
  
  

Job Type: Full-time

Work Location: In person