user support technician

EVENTCONNECT INC.


Date: 2 days ago
City: London, Ontario
Salary: CA$25.24 per hour
Contract type: Full time
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
  • or equivalent experience

  • Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

  • Screening questions

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • What is the highest level of study you have completed?

  • Other benefits

  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 to 44 hours bi-weekly
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