help desk specialist

Gold Business Technologies


Date: 2 days ago
City: Prince George, British Columbia
Salary: CA$27.5 per hour
Contract type: Full time
  • Education: Bachelor's degree
  • Experience: 2 years to less than 3 years

  • Work setting

  • Consulting firm

  • Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service

  • Supervision

  • No supervision responsibility

  • Work conditions and physical capabilities

  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Sitting

  • Other benefits

  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
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