Principal Product Manager Ops & Crew - Americas (H/F) - NAVBLUE, INC.

AEROCONTACT


Date: 3 days ago
City: Waterloo, Ontario
Contract type: Full time
Job Description: Job Summary:The Principal Product Manager is responsible for defining the technical and functional statement on complex deals during the bidding process, monitoring that the value is brought to the customer during the implementation phase and finally to provide expertise whenever needed during the support phase of the customer. In addition to the above, the job holder shall support the development and prioritization of the existing and new solutions/services to develop by providing insight on what the market is looking for, and what the market might expect in the future. This position is open up for our Crew & Operations management set of solutions in the Americas region which covers all aspects of crew and day of operations management (Network scheduling and planning, Operations control, Crew planning, Crew management and Crew control). Responsibilities:The Ops & Crew Principal Product Manager is responsible for his/her set of solutions for :

  • Defining and maintaining the standard product offer for non complex deals, and the decision making process to consider a deal as complex.
    • For complex deals, the job holder is responsible for:
      • Establishing the requirements at customer side and navblue side to optimize the customer value of the contract while optimizing the customization impact for navblue.
      • Establishing the risk level for the implementation of the contract by assessing the technical, functional and cultural risk related to the implementation of the contract,
      • Defining the technical part of contract’s statement of work,
      • Ensuring that potential risks are identified, shared and communicated with mitigation plan defined before handover to the delivery team who will be in charge of the implementation phase

      • Supporting the Product Delivery teams across all regions for complex projects and/or priority customers (i.e. cutover for Tier1 airlines)
      • Contribute to the NAVBLUE brand visibility through presentations to industry events and publication of white papers on his/her subject of expertise
      • Providing the team with insight of the current requirements of airlines and/or the coming one that could be worth evaluation in the frame of the SAFE methodology.
      • Supporting the team during the prioritization per business value of the EPICs in the frame of the SAFE methodology.
      • Supporting the level 3 support team for prioritization of advanced items and customer escalations.
    Experience:

    • Strong background (7 years minimum) in all aspects of airline operations pertaining to her / his product.
      • Experience as user or administrator of NAVBLUE Products or Product Management Experience with a Flight Operations solution provider would be a strong differentiator
      • Experience in managing and implementing integrations / implementation projects within the Airline IT Ecosystem
    Knowledge, Skills, Demonstrated Capabilities & Competencies: The Principal Product Manager shall possess the following qualifications and attributes:

    • Extensive knowledge of all aspects of airline operations pertaining to her / his product.
      • good English written and verbal communication skills;
      • well-developed interpersonal skills;
      • the ability to relate to all levels, both inside and outside the organization;
      • organizational ability;
      • good analytical skills;
      • a “can-do-it” attitude to overcome roadblock
    Travel Required:

    • Up to 30% Domestic and International

    This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company: NAVBLUE, Inc.Employment Type:Permanent-------Experience Level:ProfessionalJob Family:Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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